Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Credit Union

University of Kentucky Federal Credit Union
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 234-8528Write a Review

About

Overview

University of Kentucky Federal Credit Union

1730 Alysheba Way

Lexington, KY 40509-2279

View Service Area
See Hours
Operating Hours
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 1:00 PM
Closed

Find a Location

University of Kentucky Federal Credit Union has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    University of Kentucky Federal Credit Union is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    University of Kentucky Federal Credit Union provides financial services, including checking and savings accounts, auto loans, home equity lines of credit, credit cards, and personal loans. The company assists clients with digital banking options, investment services, and business lending solutions.

    BBB Accredited Since: 9/1/2009

    Years in Business: 89

    Products and Services

    Auto Loans, Business Lending, Business Services, Checking Accounts, Credit Cards, Debt Consolidation, Digital Banking, High Yield Savings Account, Home Equity Loans, Home Loans, Investment Services, Mobile Banking, Personal Loans, Savings Accounts

    Business Details

    Local BBB:
    BBB serving Greater Kentucky and South Central Indiana
    BBB File Opened:
    3/8/2005
    Business Started:
    6/1/1937
    Type of Entity:
    Corporation
    Alternate Names:
    UKFCU
    UK Federal Credit Union
    Business Management:
    Ms. Kristen Davis, Risk Manager
    Mr. Andrew Miller, Director of Marketing & Communications

    Additional Contact Information

    Principal Contacts
    Mr. Andrew Miller, Director of Marketing & Communications
    Customer Contacts
    Ms. Kristen Davis, Risk Manager
    Fax numbers
    Primary Fax: (859) 264-4208
    Additional Phone Numbers
    Other Phone: (859) 264-4200
    Additional Email Addresses
    Sales: Email this Business
    Customer Service: Email this Business
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 24165 for this business, issued by Lexington: American Association of Retired Persons- AARP

    Lexington: American Association of Retired Persons- AARP

    601 E Street NW

    Washington DC 20049

    888-6872277
    • This business holds a national charter with the National Credit Union Association. Their charter number is 24165.

    Additional Information

    Business Categories
    Credit Union

    Latest Reviews

    • Jo P

      "I used to love this institution and now I despise it.Customer service is bad and they screw up." ... Read full review

    • SHERRY S

      "Since the credit union has changed their name, their customer service is non existent. I have called for 2 days several times and only get an answering machine saying press 5 to get a call back." ... Read full review

    • Ruth C

      "This is the worst bank I have ever had to deal with. Communication, information, and customer service is terrible." ... Read full review

    View all Reviews

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.