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Business Profile

Real Estate Investing

HouseMax, Inc.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/25/2023

    Type:Billing Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They charged me $7500 to remove a lien from home when they were aware of my situation with my house. They were unwilling to prove why they did it that required them to demand $7500 from me. We have text and supposed phone conversations they say they have but never provided anything back up anything they were talking about. They are rude unprofessional crooks who will try to bully you to either get money from you or try to take your home. This bit of a long story and not enough characters to type it all. Please feel free to call me to get more information.

    Business Response

    Date: 03/08/2023

    We had a legal binding agreement to purchase this house. She attempted to back out of the deal so a lien was placed her home. She paid us the fee for breaking the legal binding contract.

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