Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Full Nelson Services

Reviews

Customer Review Ratings

4.88/5 stars

Average of 52 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBarbara G

    Date: 10/11/2023

    5 stars
    As always, David M***** was friendly, courteous, thorough and efficient. While I think Full Nelson is expensive, they’ve done a good job responding quickly to my need, and their work is top-notch. I recommend them with great appreciation for their technicians’ good work.

    Full Nelson Services

    Date: 10/13/2023

    Thank you so much for your review, Barbara! David is excellent, and we've been grateful to have him on our team all these years. We really appreciate you welcoming us into your home and giving us the opportunity to earn your business.
  • Review fromJamie M

    Date: 10/05/2023

    5 stars
    Very pleased with how thorough the examination of my HVAC system was. Took care of a noisy problem I'd been tolerating for way too long, and informed me of the various other issues that were addressed. Communication was great before and during the visit.

    Full Nelson Services

    Date: 10/10/2023

    Thank you for your review, Jamie! We're proud of our team and the work that they do, and we appreciate you taking the time to share. Thank you for being a member!
  • Review fromAnne R

    Date: 10/05/2023

    5 stars
    This company is absolutely FANTASTIC! They are very personable, take the time to explain everything to you in terms you can understand, take pictures to show you JUST what's right/wrong, give you a thorough estimate, and, most if all, you can totally TRUST what they tell you is needed. A friend referred me to them and I'm so very glad they did! You will never go wrong using this company!

    Full Nelson Services

    Date: 10/10/2023

    Wow, thank you so much for your review, Anne! Your trust means the world to us, and we really appreciate you welcoming us into your home and giving us the opportunity to earn your business. Thank you so much for taking the time to share your feedback!!!
  • Review fromMichael S

    Date: 10/03/2023

    5 stars
    The plumber, Cody, was knowledgeable, pleasant and efficient at solving a challenging plumbing problem at my house. I highly recommend them.

    Full Nelson Services

    Date: 10/06/2023

    Thank you so much for your review, Michael! We appreciate you taking the time to share, and we're grateful for the opportunity to earn your business.
  • Review fromDebraLouise C

    Date: 08/25/2023

    5 stars
    **** came yesterday with his supervisor, and after looking at everything, was able to determine what the source of the problem was to fix my HVAC situation. He came back today and answered all my MANY questions. He is extremely professional and polite and respectful and knowledgeable, and skilled. He even cleaned up throughly! I am so grateful for this company, their integrity and the skill of every person they have sent to my home over the years. I highly recommend, again, them and all the services they offer.
  • Review fromCN L

    Date: 08/15/2023

    4 stars
    Technician addressed my concerns regarding sump pump & explained the working of the battery backup system. First time this tech was dispatched to my ******** was satisfied with his ************************ Office staff always very helpful & courteous.

    Full Nelson Services

    Date: 08/16/2023

    Thank you very much for your review, ******! We are very pleased to hear that you had a great experience with our team, and we appreciate the opportunity to earn your business. If you'd like to tell us how we can earn that 5th star, please feel free to call, text, or email us anytime!

    Full Nelson Services

    Date: 08/17/2023

    Thank you very much for your review, ******! We are very pleased to hear that you had a great experience with our team, and we appreciate the opportunity to earn your business. If you'd like to tell us how we can earn that 5th star, please feel free to call, text, or email us anytime!
  • Review fromCarol F

    Date: 07/27/2023

    5 stars
    ***** was great. arrived early, pleasant, identified problem and fixed it quickly and correctly. Although I hope it isnt too soonI will definitely call Full Nelson if I have a problem in the future . Thank you!!!

    Full Nelson Services

    Date: 07/28/2023

    Thank you, *****, we appreciate you taking the time to give us your review! We also hope you don't have any plumbing issues anytime soon, but you're welcome to request ***** if you'd like!
  • Review fromShirley B

    Date: 07/12/2023

    5 stars
    Full Nelson did a fantastic job on our new HVAC system quickly as ours died during the extreme heat. The new system is so quiet you cant hear it running and our house is cool again. Thank you guys for beautiful job and great work crew. I definitely recommend them.

    Full Nelson Services

    Date: 07/28/2023

    Thank you so much, *******, your recommendation means a lot to us! We're so glad that we could get cold air restored in your home, especially before this heat wave arrived. Thank you very much for choosing us to take care of your HVAC needs, we appreciate the opportunity to earn your business!

    Full Nelson Services

    Date: 07/28/2023

    Thank you so much, *******, your recommendation means a lot to us! We're so glad that we could get cold air restored in your home, especially before this heat wave arrived. Thank you very much for choosing us to take care of your HVAC needs, we appreciate the opportunity to earn your business!

    Full Nelson Services

    Date: 07/28/2023

    Thank you so much, *******, your recommendation means a lot to us! We're so glad that we could get cold air restored in your home, especially before this heat wave arrived. Thank you very much for choosing us to take care of your HVAC needs, we appreciate the opportunity to earn your business!
  • Review fromJanet L

    Date: 06/15/2023

    5 stars
    Full Nelson was so helpful in getting our AC running. They were able to get a technician out very quickly. ****** was very knowledgeable and so friendly. We have been using Full Nelson for several years now and I would definitely recommend them.

    Full Nelson Services

    Date: 07/10/2023

    Thank you very much for your review, *****! We so appreciate your continued business, and we're grateful that you've taken the time to share your feedback. We hope you don't have any HVAC issues in the near future, but you're welcome to request ****** if you do!
  • Review fromROSALIND T

    Date: 05/31/2023

    5 stars
    *** was very mannerable and a friendly young man. He came during the timeframe promised--btw 2 and 4p. When he arrived he put on shoe covers. When he left to go get items from his truck, he took them off and then put them back on when he returned into my house. He problem I inquired about he had answer. He also completed the necessary repairs. The cost was reasonable. The estimate that he gave for future work was reasonable as well.Someone taught him good manners. That is definitely a plus for me.

    Full Nelson Services

    Date: 06/02/2023

    Thank you very much for your review, Rosalind! Ray is a wonderful person and plumber and we're lucky to have him on our team. We really appreciate you taking the time to share your feedback, and we appreciate you giving us the chance to earn your business.

    Full Nelson Services

    Date: 06/02/2023

    Thank you very much for your review, Rosalind! Ray is a wonderful person and plumber and we're lucky to have him on our team. We really appreciate you taking the time to share your feedback, and we appreciate you giving us the chance to earn your business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.