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Professional Roofing Solutions has 1 locations, listed below.

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    Customer ReviewsforProfessional Roofing Solutions

    Roofing Contractors
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    17 Customer Reviews

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    • Review from Marcos R

      5 stars

      12/02/2023

      A tree fell on our roof causing damage to the roof and to one of the trusses that support it. The insurance company was acting in what I can only call bad faith, trying to wear us down to accept less than 10% of what we were due. Professional Roofing Solutions fought them on our behalf for 7 months, came to our home every time the insurer sent a different adjuster (which happened 4 times), and ended up getting the insurance company to pay for all the necessary repairs. The repairs were performed quickly and are flawless, the crew took pictures at every step of the process and those were made available to me in their website so I know exactly what was done and how.All throughout the process every single person with whom I dealt was professional, helpful and knowledgeable.The quality of the work is such that neighbors came to look at the final result!I would recommend nobody else!
    • Review from Connie R

      5 stars

      09/23/2023

      They are an Amazing an Professional Com pany to work with you from beginning to end. From the Salesman who comes out to look at the Scope of Work to give you your Estimate to the ******* who run the Jobs and their Crews. Everything is Wonderful! The Clean Up was impeccable. I had some Speciality Work done that they hadn't done before and it was done far beyond any- thing I could of imagined! I had a Roof tear off and New Roof installed, Aluminum Siding removed and New Vinyl Siding ins- talked, Aluminum Awning removed and Roof extended out to Add New Awning, New Shudders added, Old Aluminum Sun Room removed, New Gutters Installed and New Handrails Installed! *********** was ************ was ********** who came out and worked with me tirelessly to make sure that I had every- thing I needed from the beginning to the end of work! ***** was Amazing he was the ******* who worked so diligently on my Roof / Awning and the Tear down of the Sun Room Job who's Crew was Amazing ??! ***** was Amazing he came to do the New Posts, Shudders, Trim, Handrails, and Trim around Garage Door. **** was Great he came and did my Gutters!

      Professional Roofing Solutions Response

      09/24/2023

      Thank you for the positive feedback! It was a super fun project to watch transform into what it is. Thank you for the opportunity to be apart of it!
    • Review from Barb M

      5 stars

      08/29/2023

      Wow, what great service! My neighbor was getting a quote on some roof repairs and I asked the technician if he could do a quick repair on some fascia that had come loose in a storm recently. *** repaired it for me on the spot! I will definitely keep Professional Roofing solutions in mind should I ever need more work done!
    • Review from Suzanne P.

      1 star

      02/14/2023

      They are a scam company! Do not use them. They are not skilled whatsoever. We had to *** them to get our money back. We were lied to during the litigation process as well. We were sold, with contract, a quality metal roof. They installed a much (scientifically proven) cheaper roof which they installed incorrectly. They started with is talking the wrong roof but said wed get free gutters if we kept the wrong roof. A day later I called ****************** who no longer does business with them (the company whose metal was listed on our contract and whose brochures they gave to us). We had to pay over $40,000 to have their damage replaced. 100% scam company. ****** the owners name (he also has switched his name a few time) to see the mound of lawsuits against him and his scamming family.

      Professional Roofing Solutions Response

      02/16/2023

      ***************, We are very sorry with the experience you had with us, however, we believe this is a very unfair review and does not outline all of our efforts to make right the situation. You received multiple offers of reconciliation, non of which you wanted. I personally remember pleading with you to NOT go with another company but instead let us do the project at cost but you insisted which is likely how you may have exceeded additional cost as we could not have damaged anything further simply by installed the wrong brand of metal roof. With all of this said, I still offer my deepest condolences but also have our attorney working on this as when we gave you 100% refund of your money, I believe we both entered a mutual non disparagement agreement. I really don't know what else to say at this point but I do feel extremely confident that you were treated fairly. Please let us know if there is anything further we can do for you. We will be in touch once we talk to our attorney about this matter.

      Professional Roofing Solutions Response

      02/16/2023

      ***************, We are very sorry with the experience you had with us, however, we believe this is a very unfair review and does not outline all of our efforts to make right the situation. You received multiple offers of reconciliation, non of which you wanted. I personally remember pleading with you to NOT go with another company but instead let us do the project at cost but you insisted which is likely how you may have exceeded additional cost as we could not have damaged anything further simply by installed the wrong brand of metal roof. With all of this said, I still offer my deepest condolences but also have our attorney working on this as when we gave you 100% refund of your money, I believe we both entered a mutual non disparagement agreement. I really don't know what else to say at this point but I do feel extremely confident that you were treated fairly. Please let us know if there is anything further we can do for you. We will be in touch once we talk to our attorney about this matter.

      Customer Response

      02/16/2023

      The businesses response is not accurate. They offered to give us the roof we asked for originally for $30k, not the contract price we had for $17k. Which should have been the roof we requested. Your contractors completely ruined our gutters, removed them and never replaced them. This caused a leak in our basement from the downspouts being removed and water seeping along our house. We had to have ***************** repair our basement after it flooded because your workers removed our gutters and never replaced them. Also, why would we ever give you more money after finding all of the scams and lies!? We did *not* sign an NDA. We are allowed to share our story, give our reviews and tell anyone in the world what a scam of a company you are running. Our offers of reconcile were $1500 out of over $9,000 we paid you. You had an opportunity to be an honest business and decided time and time again to prove youre not trustworthy in any form. We hired a real roofing company who provided us the exact product we were quoted and did an excellent job. They were actual professionals. Unlike anyone I dealt with in your company. Save the pity for someone else. Please, never ever hire this company. They try to scare people into doing work with them. They threatened to *** US! If we didnt keep working with them. They made all sorts of completely false claims. Luckily we have an attorney on hand who quickly told us everything stated by ******* was absolute and utter BS.
    • Review from Ty B

      5 stars

      01/17/2023

      They were patient and worked with us throughout our entire insurance claim. We love our new roof.
    • Review from Paula P

      5 stars

      12/13/2022

      My husband and I bought a true fixer upper and immediately knew we needed help. First a new roof. I found professional roofing solutions and called them. ************************* came to our house, walked the roof, inspected the attic, explained what he was seeing and gave me a quote. The crew he sent was amazing. My roof was a teardown, and they completed that and the new install in one day. Since that was done he was the person I called for eavetroughs, same results. Therefore our third project is a complete bathroom renovation. ****** has already sent the man over for the discussion on what we want and we are on his schedule. I am so pleased that ****** answered my call, and no one could ask for a nicer, more informed person to work with.
    • Review from James K

      5 stars

      12/07/2022

      ***** damaged my roof employee ************************* came out took pics even went above and beyond helping me out with the insurance claim crew showed up fast friendly very professional great service and great quality took the time to explain every thing amazing company
    • Review from RANDY W

      5 stars

      10/20/2022

      I had professional roofing solutions tear of my old two layer roof and sky light and install a new sky light and roof on the house and garage. ************************* was really easy to work with and helped make the entire process go smoothly.
    • Review from Tadd M

      5 stars

      10/19/2022

      Roof was over 50 years old and was falling off. Had great service. **** walked us through the process and answered any question we had. Roof looks great. Only took a few days from start to finish. Tor off 2 layers of shingles and cleaned as they went. Overall great experience
    • Review from Forest H

      5 stars

      07/21/2022

      We had a tree fall on our house. We had ****** out helping us and he ran with our Insurance claim and took on the headache. He even dealt with the adjuster for us. When it was all over we had a New roof and gutters. Highly recommend the business and ****** as a knowledgeable roof professional.

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