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Customer Reviews

Customer Reviews

Down the Road Motors

Used Car Dealers
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Customer Reviews

Down the Road Motors

2301 Old US 231 South

Lafayette, IN 47905-2304

10:00 AM - 6:00 PM

BBB serves as a place to resolve marketplace issues between businesses and their customers. During the current COVID-19 state of emergency, BBB will focus its efforts on dispute resolution and reviews about transactions and services the business can control. We won’t process or publish complaints or customer reviews about allegations of transmission of the coronavirus from the business or its employees to consumers; about a business’s operating hours during mandated shutdowns; or about lapses in business licenses or delays to permits caused by licensing or permitting offices being closed. Thank you for your understanding.

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3 Customer Reviews

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Customer Review Rating

3.67/5

Average of 3 Customer Reviews

Contact Information

2301 Old US 231 South

Lafayette, IN 47905-2304

10:00 AM - 6:00 PM

BBB Rating & Accreditation

Years in Business: 8

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

anonymous user

Mark A.

(5 stars)

11/12/2020

Good people. They give you a warranty with a used car. We’re able to get me financed and I don’t have good credit. They are a small mom and pop place with an inviting atmosphere
anonymous user

Ashlee B

(1 star)

02/10/2020

BUYER BEWARE!!! If you’re going to buy a car from here MAKE SURE you have your own mechanic check it over before you sign anything! We made the mistake of trusting them and we got screwed horribly!! Within a month of purchase we learned: 1)the air bag suspension had a hole in it that was duct taped closed. 2) I was turning off of a busy intersection when my power steering hose blew off-forcing me to almost hit another vehicle-we learned the hose was so old it was literally falling apart. 3) We replaced the AC condenser-despite having paperwork from the dealership claiming it was fixed mere months before our purchase. 4) there is water leaking in behind our dash, from our sun visors AND from the DVD player. 5) there’s an electrical shirt somewhere (but we don’t have the money to pay someone to track it down) 6) there’s evidence it was wrecked but never reported.... and every time we turn around there’s something else going wrong. I’ was in contact with our salesman 24 hours after purchase with the first complaint of the dash screen not fully functioning and spent the next 3 months addressing various other issues with him. This was by far my WORST purchase experience ever and I highly urge anyone else to think 3-4 times before buying from Down the Road Motors.
anonymous user

Paul M

(5 stars)

03/06/2019

Good car for the price. The even give a warranty. Will buy again

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