Reviews
Customer Review Ratings
Average of 6 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJessica M
Date: 03/11/2025
5 starsI love getting to build the **** sets without having to think about where to store them or spending hundreds on a single set! **************** has been incredible and very responsive with any questions I have! Look forward to my shipment monthly!Review fromLori B
Date: 02/11/2025
5 starsLori B
Date: 02/11/2025
Loving Brick Drop so far! I love assembling big complicated sets but don't have the shelf space to keep everything (and it doesn't always go with the decor). Very reasonable policy for lost pieces and replacements, too.
Brick Drop Co
Date: 02/12/2025
Thank you so much for the wonderful review! We're thrilled to hear you're enjoying BrickDrop and that we're helping solve the eternal LEGO lover's dilemma of space and storage. It's exactly why we started this service - so builders like you can enjoy those complex, challenging sets without turning your home into a permanent LEGO display (though we admit, that doesn't sound too bad!).
We really appreciate you mentioning our lost pieces policy. We put a lot of thought into making it fair and reasonable because we know accidents happen, even to the most careful builders.
Thanks again for being part of our LEGO rental community. Happy building!
Review fromRachel S
Date: 12/22/2024
5 starsSo far, we're loving BrickDrop! Responsive & kind customer service, user-friendly website, transparent pricing, great kit options for our kids. We tell everyone who asks about it!Review fromAngad D
Date: 11/22/2024
5 starsI love building legos but Ive always kind of hated needing to keep them around taking up space. Brickdrop solves this problem! This isnt the first lego rental service Ive used, but its a great value and they have great sets (always getting more) and if a piece or two is missing (which happens, even with brand new sets from **** itself) theyre super quick to send them over. Highly recommend if you enjoy building but dont have the space to keep/display.Review fromBecca S
Date: 11/03/2024
5 starsHighly recommend this small business! My son loves new **** sets but after assembling, he is ready for a new set. This subscription service is perfect for getting sets and building them, then returning for the next new-to-us set. We were missing a piece once, and a replacement piece was sent within 3 business days. There are so many options to select from on the wishlists. This is our third month with the subscription and we will be keeping it for a long time!Review fromLindsey E
Date: 10/08/2024
5 starsGreat customer service. Team is very responsive and the process is easy to follow.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.