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Find a Location

Eads Roofing, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEads Roofing, LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/24/2020

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8770 Commerce Park Pl Ste B, Indianapolis, IN 46268-3128
    BBB File Opened:
    4/27/2018
    Years in Business:
    7
    Business Started:
    3/7/2017
    Business Incorporated:
    3/7/2017
    Accredited Since:
    1/24/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Clayton Eads, President
    • Ms. Katie Yang, Administrator
    Contact Information

    Principal

    • Mr. Clayton Eads, President

    Customer Contact

    • Ms. Katie Yang, Administrator

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Deceptive business practices.EADS ROOFING deceived ** by claiming to only use EADS ROOFING employees covered by EADS ROOFING's liability and workers compensation insurance. That claim has been proven false. Please find attached PDF outlining our discoveries. We are ******* senior citizens, earnestly asking the BBB to assist us in receiving a monitary adjustment from EADS ROOFING as outlined in the attached PDF.Thank you,********************************
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adam E

    1 star

    12/01/2023

    I would give them 0 stars if I could. I had some siding and roofing damage from the tornado that hit Johnson County in April. They were quick to come out and give an estimate and said the job would not even take a day. After giving them the deposit, I didnt hear anything from them for over a month. I followed up with them and kept getting excuses. After trading several emails (yes, I have the emails that prove all of this) I called them and was told they would call me back, spoiler alert they didnt. They didnt even come out and wrap the exposed wood. After another couple weeks they came out and did half the roofing job (replaced shingles but didnt seal the loose ones). I was told the rest of the job (siding and sealing loose shingles) would be completed in less than two weeks. After two weeks I followed up and didnt hear anything from them except they want the rest of the money that I owed them. I told them no the job was not done. They threatened to put a lien on my property. After calling them again they did stop requesting payment for the time being. Finally, they put a new person on my project in October. ****** came out and looked at the siding saying he would find a piece that would closely match the color. I figured I wouldnt hear back for a while. In a week ****** was able to find a color that matched the siding (old siding so this was not easy to do). He came out and fixed the roof also. All of this to say it took 5 months to get them to do a 4-hour job. Except for ****** (who is great) I would not recommend this company to fix a doghouse. There is no excuse for the job taking this long. They didnt offer a discount or anything for the inconvenience. If you need roof or siding work, I would try another company. God knows how long it would take if you needed them to replace your roof and siding.

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