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          Find a Location

          ScanCafe has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • ScanCafe

              8766 E 96th St Fishers, IN 46037

            • ScanCafe

              12175 Visionary Way Fishers, IN 46038-3069

            Business ProfileScanCafe

            Photo Retouching
            Multi Location Business

            Contact Information

            8766 E 96th St

            Fishers, IN 46037

            Visit Website
            Email this Business
            (866) 234-3909

            Customer Reviews

            3.33/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            ScanCafe has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • ScanCafe

                8766 E 96th St Fishers, IN 46037

              • ScanCafe

                12175 Visionary Way Fishers, IN 46038-3069

              Location of This Business
              8766 E 96th St, Fishers, IN 46037
              Email this Business
              BBB File Opened:
              7/16/2019
              Business Incorporated:
              5/8/2019
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • ScanCafe Indiana Holdings, LLC
              Business Management
              • Mr. Anderson Schoenrock, CEO
              • Mr. Rich Wender, COO
              • Mr. Gonzalo Anza, Complaint Handler
              Contact Information

              Principal

              • Mr. Anderson Schoenrock, CEO

              Customer Contact

              • Mr. Gonzalo Anza, Complaint Handler
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/19/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I sent in my scanning order in January (Order #**AG8EKC5K).I waited a very long time.Finally, more than a month later, I received word that the order was complete. I looked at the scans and there were major problems lines going through many of the scans.I contacted customer support, and they were very nice but it has been more than 3 weeks since, and I have not been able to get any idea of when the re-scans will be complete.In addition, Scancafe is holding onto my originals and charging more $9.99 for the service of the cloud, even though they have NOT completed my order.The customer support people say they have no clue on when the order might be complete. I ask for a supervisor. They say there is none available.This has been a terrible experience so far. I want Scancafe to fix this situation, re-**************, return the originals, and stop charging me for the cloud until one month after you finish scanning my photos.After all, this is what any customer would expect, and I paid for your service.
              Read More
              Read 9 More Complaints

              Customer Reviews

              21 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Elmira D

              04/19/2024

              Great and reliable service, including the terrific customer service representatives, who will guide you and kindly help you every step of the way! Highly recommended!
              Read 20 More Customer Reviews

              Local BBB

              BBB Serving Central Indiana

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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