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Business Profile

Natural Gas Companies

Citizens Energy Group
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(317) 924-3341Write a Review

About

Overview

Citizens Energy Group

2020 N Meridian Street

Indianapolis, IN 46202-1306

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BBB Accreditation & Rating

Citizens Energy Group is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Citizens Energy Group provides natural gas, thermal energy, water, and wastewater services to residential and commercial customers in the Indianapolis area. The company assists clients with utility service management, including billing, conservation programs, and safety information.

BBB Accredited Since: 9/19/1955

Years in Business: 91

Products and Services

Water Service, Wastewater Service, Thermal Energy Service, Natural Gas Service

Business Details

Local BBB:
BBB Serving Central Indiana
BBB File Opened:
5/21/2008
Business Started:
1/19/1935
Business Incorporated:
11/3/1982
Type of Entity:
Corporation
Business Management:
Mr. Jeff Brown, Director of Marketing
Mr. Jeff Harrison, President
Mr. Randy Rollins, Call Center Manager
Ms. Melissa Lawson, Vice President

Additional Contact Information

Principal Contacts
Mr. Jeff Harrison, President
Mr. Randy Rollins, Call Center Manager
Customer Contacts
Mr. Randy Rollins, Call Center Manager
Ms. Melissa Lawson, Vice President
Fax numbers
Primary Fax: (317) 927-4435
Additional Phone Numbers
Other Phone: (800) 427-4217
Other Phone: (800) 382-5544
Other Phone: (317) 927-4747
Other Phone: (317) 924-3311
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
Natural Gas Companies, Utility Water Company

Latest Reviews

  • Kelsey B

    "REMOVEDcame out to help with gas leaks just wanna say he does an amazing job, very informative and very helpful!" ... Read full review

  • Delma C

    "I want to share and recognize the great experience I had with Citizens Energy Group. After a week without gas service in my house because 3 plumbers couldnt find where a gas leak was, I called Citizens desperate because my furnace, water heater and stove function with gas." ... Read full review

  • Paul P

    "Worst thing that ever happened to REMOVED. The "big dig" should be called the "big joke"."

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.