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          Find a Location

          Bath Experts, LLC has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.

            Business ProfileforBath Experts, LLC

            Shower
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.71/5stars

            Average of 55 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            6 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/23/2019

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Bathtubs, Tub to shower conversions, and walk-in bathtubs. 

             

            Products & Services

            Showers, Walk-in Tubs, Bathtubs, Jacuzzi, Bathwraps

            Business Details

            This is a multi-location business.

            Find a Location

            Bath Experts, LLC has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              7/24/2019
              Years in Business:
              4
              Business Started:
              5/31/2019
              Business Incorporated:
              5/31/2019
              Accredited Since:
              8/23/2019
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              125
              Business Management
              • Mr. Jeff Worzala, Director of Marketing
              • Mr. Steve Woodward, President/Co-Owner
              • Mr. Bob Camire, Co-Owner
              • Mr. Curt Brown, Co-Owner
              Contact Information

              Principal

              • Mr. Jeff Worzala, Director of Marketing
              • Mr. Steve Woodward, President/Co-Owner
              • Mr. Bob Camire, Co-Owner
              • Mr. Curt Brown, Co-Owner

              Customer Contact

              • Mr. Jeff Worzala, Director of Marketing

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/26/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              January 2, **** purchased a Bathroom remodel(walk-in shower), we did not receive a breakdown of financing except for the price, term length and monthly payments. The contract allows 3 days to cancel without penalty. However we did not receive a breakdown from GreenSky until after 3 days through an email. After learning that the interest rate was $10,588 for a $14,723 loan.,totaling $25,311. we did not want to continue and wish to cancel. We were not also shown a breakdown after seeing a television commercial from Jacuzzi bath remodel for 50% off office installation. We received a letter in the mail on January 18, **** from GreenSky that the loan could not be approved because of credit discrepancies , the following day January 19, **** we notified GreenSky to reject the loan because of a denial on the previous day. The ************ office ,a person named ****** stated for us to get out of the contract we would have to pay 15% of the total of what was completed already such as construction and shipping for the cost of $4000 which she stated was completed , however on January 25, ****, we received a text from ****** phone number ************ that said the manufacturing team is prepared to start building and will update you when your order ships contrary to what we were told two nights before , so we were not told the truth. Our original contact attempts wouldve stopped any building production if they wouldve returned calls so while the clock is ticking and increasing the price, we may owe more as production continues. What appeared to have occurred is that my wifes credit was denied and consequently my credit was used. ****** even stated during our last call I can understand the confusion and wouldve done the same in reference to canceling and acting on it. We would just like the down payment returned to Greensky for $7,361.
              Read More

              Customer Reviews

              55 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              DENNIS R

              03/13/2024

              ****************** 2024 MY WIFE AND I WERE VERY PLEASED WITH BATH EXPERTS. THE PROCESS WAS EASY AND TIMELY. ****************** THE ***** REP WAS PLEASANT AND KNOWLEDGEABLE. **** THE INSTALLER WAS SUPERB. HE WAS PUNCTUAL AND KNOWLEDGEABLE WHICH WAS GOOD BECAUSE THE PROJECT WAS MORE COMPLICATED THAN ORIGINALLY PLANNED. HE TOOK EVERY PRECAUTION TO SEE THAT NO DAMAGE OR DIRT WAS LEFT BEHIND. THE FINISHED PRODUCT EXCEEDED OUR EXPECTATIONS. I FULLY RECOMMEND BATH EXPERTS.

              Local BBB

              BBB Serving Central Indiana

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