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PlaqueMaker.com

Plaques
Create personalized plaques, signs, memorials and gifts online. Instant digital proof, shipped in two days. free shipping over $50.
Accreditation
BBB accredited business

Accredited Since: 1/20/2005

Years in Business: 21

BBB Rating
A+

Customer Reviews are not used in the calculation of BBB Rating

Customer Reviews

Average of 205 Customer Reviews

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Overview

Create personalized plaques, signs, memorials and gifts online. Instant digital proof, shipped in two days. free shipping over $50.

Products & Services

Plaques, Signs, Nametags, trophies, personalized gifts, headstones, engraving, Memorials, Awards

Business Details

Location of This Business
250 Business Park Drive, Fortville, IN 46040-1563

BBB File Opened:1/7/2008
Years in Business:21
Business Started:5/1/1999
Business Incorporated:10/2/2007
Accredited Since:1/20/2005
Type of Entity:Corporation
Business Management
  • Mr. Kyle Sherman, President
  • Mr. Damian Garrison, Customer Service Representative
Contact Information

    Principal

  • Mr. Kyle Sherman, President

    Customer Contact

  • Mr. Damian Garrison, Customer Service Representative
Additional Contact Information

Phone Numbers

Customer Complaints

1 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Delivery Issues
Status: Resolved
anonymous user
I recently ordered 2 plaques from PlaqueMaker. Previously, I have ordered from the company and was satisfied with the product and shipping. However, this last order (2/****, order #******) was shipped but was returned by the shipping company due to inadequate address. PlaqueMaker shipped the products but left off "Northeast" from the street. Therefore the shipping company did not know if the address was Southeast or Northeast. I received an email from the shipping company that the plaques were returned to PlaqueMaker. I then sent an email to PlaqueMaker (Aubry) to inquire about the issue. PlaqueMakers left off "Northeast" from my address. Even though the correct address is on my profile in their system, it was a mistake on their part. To receive the plaques again, I had to pay for another shipping cost of $16.72. The order was prepaid and I had to pay an additional fee for PlaqueMaker's mistake.
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Customer Reviews

205 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Traci H

07/28/2020

This was easy to order from and my plaque shipped quickly!!!
... Read More

Products & Services

Plaques, Signs, Nametags, trophies, personalized gifts, headstones, engraving, Memorials, Awards

Business Details

Location of This Business
250 Business Park Drive, Fortville, IN 46040-1563

BBB File Opened:1/7/2008
Years in Business:21
Business Started:5/1/1999
Business Incorporated:10/2/2007
Accredited Since:1/20/2005
Type of Entity:Corporation
Business Management
  • Mr. Kyle Sherman, President
  • Mr. Damian Garrison, Customer Service Representative
Contact Information

    Principal

  • Mr. Kyle Sherman, President

    Customer Contact

  • Mr. Damian Garrison, Customer Service Representative
Additional Contact Information

Phone Numbers

Business Categories

Local BBB

BBB Serving Central Indiana

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.