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Business Profile

Oil Changes

Take 5 Oil Change

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Oil Changes.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/20/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    immediate assistance ************************* by Take 5 Oil Change Resulting in Engine Lock Dear Better Business Bureau, I am writing to file a formal complaint against Take 5 Oil Change regarding negligent service that severely damaged my vehicle. I had an oil change performed at their [***************************** il Shortly afterward, my engine locked completely. A mechanic later confirmed the cause was an incorrectly installed oil plug, which led to catastrophic engine failure. Since discovering the issue, I have repeatedly called and emailed Take 5 in an effort to resolve the matter directly, but the company has continually eluded my calls and failed to provide any meaningful response or support. My repeated attempts to reach management and customer service have gone unanswered. Due to this lack of accountability, I am requesting the Better Business Bureaus immediate assistance in securing a resolution. The companys negligence has caused significant financial loss and inconvenience, and I believe prompt action is warranted. Please confirm receipt of this complaint and advise me on the next steps as soon as possible. Thank you for your attention and prompt response to this urgent matter. Sincerely, ***** ******

Take 5 Oil Change is NOT a BBB Accredited Business.

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