Skip to main content
      Country
          Country

          Find a Location

          CDW Corporation has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • CDW Corporation

              200 N Milwaukee Ave Vernon Hills, IL 60061-1577

              BBB Accredited Business
            • CDW

              4690 Fulton St E STE 203 Ada, MI 49301-8454

            • CDW Corporation

              2 Enterprise Dr Ste 800 Shelton, CT 06484-4600

            • CDW Corporation

              300 N Milwaukee Ave Vernon Hills, IL 60061-1533

              BBB Accredited Business
            • CDW Corporation

              300 - 20 Carlson Court Etobicoke, ON M9W 7K6

            Business ProfileforCDW Corporation

            Computer Dealers
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            CDW has requested that before filing a BBB complaint, please contact their Quality Assurance Team, directly at 847-371-2412.

            Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that CDW will resolve the matter for you in an expedient manner.

            At-a-glance

            Customer Reviews

            1.07/5stars

            Average of 27 Customer Reviews

            Customer Complaints

            39 complaints closed in last 3 years

            9 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/13/1989

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            CDW Corporation has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • CDW Corporation

                200 N Milwaukee Ave Vernon Hills, IL 60061-1577

                BBB Accredited Business
              • CDW

                4690 Fulton St E STE 203 Ada, MI 49301-8454

              • CDW Corporation

                2 Enterprise Dr Ste 800 Shelton, CT 06484-4600

              • CDW Corporation

                300 N Milwaukee Ave Vernon Hills, IL 60061-1533

                BBB Accredited Business
              • CDW Corporation

                300 - 20 Carlson Court Etobicoke, ON M9W 7K6

              BBB File Opened:
              8/1/1986
              Years in Business:
              39
              Business Started:
              4/4/1984
              Business Started Locally:
              4/4/1984
              Accredited Since:
              4/13/1989
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • CDW Canada, Inc.
              • CDW Government, Inc.
              • CDWG
              • CDW Llc
              Business Management
              • Mr. Michael Marty, Director of Customer Relations
              Contact Information

              Principal

              • Mr. Michael Marty, Director of Customer Relations
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              39 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/17/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              Online Order 1CCXWW6 was delivered on 12/17/23. I requested a return on the entire order on 12/20/23, but have yet to receive a a status on my request and instructions for return for a full refund. I've emailed CDW and chatted with online CSRs and have been told that they do not have a status update and that I need to continue to wait. CDW will eventually claim that the return period has passed and will deny my return request.
              Read More

              Customer Reviews

              27 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mark K

              1 star

              11/22/2023

              No support. Worse than that, if you call with a question, they will transfer you from person to person and department to department until you give up in frustration. Avoid doing business with this company.

              CDW Corporation Response

              11/27/2023

              Hello ****,Thank you for your review. Please know that we are committed to improving our service and your feedback is very important to our success. I must first apologize for the dissatisfaction with our service you experienced. We understand that when you call CDW, you expect to receive support in a timely and efficient manner.If you do need further support and have any outstanding issues, please send us an email at *************************************** with more information and we will be sure to assist you in any way we can. Again, I cant apologize enough for the inconvenience this has caused. We hope that despite this experience you will choose to allow us to serve you in the future. Thank you again for your feedback.Kind Regards,******

              Local BBB

              BBB of Chicago & Northern Illinois

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.