Reviews
Customer Review Ratings
Average of 102 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromTina K
Date: 06/07/2025
5 starsTina K
Date: 06/07/2025
******* was awesome from start to finish. She would call or text me within minutes.Helpful, Professional and handled any of my concerns.Being a business owner myself I know how important it is to have a solid crew. I can assure you ******* represents Pay Court with a positive experience Thanks *******
PayCourt
Date: 06/09/2025
Thank you so much for sharing your experience with *******, ****. We're grateful! And we'll make sure ******* is properly recognized. Have a great day!Review fromTalia D
Date: 04/14/2025
5 starsTalia D
Date: 04/14/2025
**** was very very professional and understanding and she resolved and helped me my issues ????????????PayCourt
Date: 04/15/2025
Thanks so much *****! We'll make sure **** receives the recognition she absolutely deserves. Have a great day.Review fromNicole L
Date: 02/04/2025
5 starsNicole L
Date: 02/04/2025
******* is the best!! Shes been helping me through this whole process answering question after question for me as well as helping me out with the online navigation for payment plans!PayCourt
Date: 02/05/2025
Hi ******! Thank you so much for taking a moment to tell us (& the world!) about your interaction with *******. She is the absolute greatest. A ********. A master of her craft. We're so grateful to have her on our team and we're so glad you had a wonderful experience. Thanks again!Review fromSamuel M
Date: 01/23/2025
5 starsSamuel M
Date: 01/23/2025
***** did very well setting me up on payments nd I'm very happyPayCourt
Date: 01/27/2025
Thank you so much for the feedback re: your interaction with *****. We appreciate you taking the time ******. We'll be sure to give the ***** the recognition she so very much deserves. Have a great day.Review fromShannon L
Date: 01/14/2025
5 starsShannon L
Date: 01/14/2025
Consequences stink and these court fines are definitely consequences But I am a grateful believer in ***** ****** and in second chances sometimes 458th chances the lady I spoke with was fantastic. She seemed caring and understanding and was very helpful in setting up a payment plan She is very good at her job and I am appreciative of that.PayCourt
Date: 01/15/2025
Thank you so much for taking the time to leave such a thoughtful review! We're so glad to hear that you had a positive experience with our team (*****). Its wonderful to know that ***** was able to assist you in setting up a payment plan and provided the care and understanding you needed. We truly believe in offering second chances and working with our clients to find solutions. If there's anything else we can do for you, please don't hesitate to reach out. Wishing you all the best on your journey!Review fromDebra B
Date: 01/02/2025
5 starsDebra B
Date: 01/02/2025
Very helpful on answering all my questions. And was very personal.PayCourt
Date: 01/06/2025
Thank you *****. We're humbled to have received this feedback from you. Have a wonderful 2025!Review fromBarron H
Date: 07/12/2024
5 starsBarron H
Date: 07/12/2024
Great customer service and very friendly staff members. Resolved my issues right awayPayCourt
Date: 07/19/2024
Thank you so much ******. We're grateful for the feedback regarding your interaction with *****. Have a wonderful day!Review fromLakoye B
Date: 07/03/2024
5 starsLakoye B
Date: 07/03/2024
***** was nice and gave me an option to break my debt into four payments.PayCourt
Date: 07/05/2024
Hi Lakoye. Thank you so much for taking a moment to share your experience with ***** with us. She's a master at her craft and we're grateful to have her on our team. Have a great day!Review fromJacqueline D
Date: 06/28/2024
5 starsJacqueline D
Date: 06/28/2024
******* called me about a speeding ticket I've been putting off paying. She was friendly and conversational, I was very pleasantly surprised! I didn't expect anyone making that call to be lovely to talk to, but she was kind and helpful and made the process as painless as possible.PayCourt
Date: 07/01/2024
Hi **********. Thanks so much for the feedback on *******. Our job is inherently very difficult and uncomfortable. We are grateful that we have folks like ******* that excel at handling these situations with such ****** Thanks again for the feedback ??Review fromKaysie C
Date: 06/19/2024
5 starsKaysie C
Date: 06/19/2024
******* is always very pleasant when I speak with her on the phone. She's always answered any of my questions to the best of her ability and is very thorough, making sure that I understand exactly what is going on. She's made a very personal and bad situation of my past into a somewhat pleasant one in dealing with and laying to rest the past bad situation. Thank you ******* for always treating me so nicely and have the mannerisms that you do when speaking with me!PayCourt
Date: 06/20/2024
Hello Ms ******* Thank you so much for you feedback on your interactions with ******** We'll be sure to give her the wonderful recognition she most certainly deserves. Your detailed review is an excellent reminder of how important our jobs are. These are undoubtedly sensitive situations we are drudging up, but at the same time, we are also grateful to be part of putting these to rest, for good.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.