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          Fortis has 1 locations, listed below.

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            • Fortis

              24W733 Lake St Roselle, IL 60172-3379

              BBB Accredited Business

            Business ProfileforFortis

            Decorative Concrete
            BBB accredited business

            Additional business information

            Additional Info:
            Related Businesses: Fortis Paving Inc.

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/1/2016

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Fortis Ground Works are contractors in Chicago that specialize in concrete. 

            Business Details

            BBB File Opened:
            9/20/2012
            Years in Business:
            22
            Business Started:
            4/7/2001
            Business Started Locally:
            4/7/2001
            Business Incorporated:
            1/31/2003
            Accredited Since:
            5/1/2016
            Type of Entity:
            Corporation
            Business Management
            • Mr. Marcello Lerario, Manager
            • Mr. Andro Lerario, Owner
            Contact Information

            Principal

            • Mr. Marcello Lerario, Manager
            • Mr. Andro Lerario, Owner

            Customer Contact

            • Mr. Andro Lerario, Owner
            Additional Contact Information

            Fax Numbers

            • (630) 213-9570
              Primary Fax

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/18/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Fortis quote dated 8/24/23 was reviewed by me and accepted on 8/28/23. The quote mentioned that for $13,000 Fortis would remove the existing driveway and replace it with concrete. The existing front walk and back steps would also be removed and replaced. On 8/29/23 I was told that I had to pay an additional $1,375 for a new culvert pipe. I agreed on 10/2/23. I reminded Fortis staff several times to check for permits and that this was their responsibility. The existing driveway, culvert pipe, walkway and back steps were removed and forms were installed on 10/2/23, along with the new steel culvert pipe and gravel base. New concrete from ****** was poured for the three areas. It was formulated by ****** with a fiber mesh for added strength and installed with wire mesh. On 10/4/23, I received a violation notice from ****** Township for a driveway without a permit. I forwarded the violation to Fortis. On 10/10/23, I received another violation from the ********************** ***** that a permit must be obtained for the concrete work. That notice was also forwarded to Fortis. The violations were issued because no permit was obtained and because Fortis installed a steel culvert pipe not compliant to the code. Fortis was required to dig up the steel pipe, replace it with an **** compliant pipe and repour concrete over the section over the new **** pipe. The permit required a ***** of survey, I sent to Fortis on 10/16/23. The permit was received by Fortis on 10/25/23. By 10/27/23 the concrete over the steel pipe was removed, the new **** pipe was installed and covered with gravel. On 10/30/23, I received a prepour approval notice from the ********************** ***** Fortis said I would be told when the concrete would be poured over the **** pipe. No one called. The concrete was delivered in a Fortis truck with Fortis concrete (not ****** concrete), poured on 11/3/23. When I got home the poured concrete was much darker and has remained much darker.

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Martha H

            1 star

            10/23/2023

            From the time we signed the contract, it has been nothing but a headache. We were told jobs were out about 3 weeks, they took about 6 to just remove the concrete. Then we had to wait about a week anf half for the pour when we were told the pour usually gets scheduled within a few we days after the removal process. During the removal, they ruined our new sod we had put down, they left concrete peices on the front grass area, and they left other material (trash) as well. There was no communication as to when the pre-pour inspection would happen, there was no communication as to when the pour was scheduled. It wasn't until I called the company and told them about their horrible communication practices that they actually started to communicate with me. Then the pour date arrives, and they arrive much later than the time I was given. At that time, we asked about how long it would take for the framing to be removed? Since we have never had a project like this done, we didn't know the time frame for something like this. The guy on the job told me the framing would be removed the next day. The next day came and went and the framing was still there. The 3 days later Fortis emails me about the next steps and I replied saying the framing was still there and once again I asked when it would be removed? They replied the weekend after the pour is when the framing usually gets removed and they said they messaged rhe *******. It has now been a week after the pour, the framing is still there, I messaged the foremans (there are 2 on the pamphlet and we don't know which one is ours) and we have yet to hear back from them. If I would have known how unprofessional this company is, I would have NEVER agreed to let them work on our driveway. I would definitely not recommend Fortis to anyone. There is no communication, they are very unprofessional, and after they get paid, apparently they don't care to finish the job. By the way, payment was due on the day of the pour, which we gave them.

            Local BBB

            BBB of Chicago & Northern Illinois

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