Complaints
Customer Complaints Summary
- 2 total complaints in the last 3 years.
- 0 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:02/08/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I bought it ************************************* subscription service ($99.9) uses PayPal, but I can't view online resume.I have sent many emails, but no one answered.Please help me solve it as soon as possible.
Business Response
Date: 02/10/2024
We refunded this transaction through PayPal on the same day. However, the payment has not cleared in Paypal or the customer's screenshot. Paypal will not credit the transaction until it the payment clears. Please see the attached documentation showing the payment is still pending even though it was submitted from Jobvertise.Initial Complaint
Date:09/01/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I bought it https://www.jobvertise.com/ subscription service ($59) uses PayPal, but I can't view online resume.I have sent many emails, but no one answered.Please help me solve it as soon as possible.Business Response
Date: 09/11/2022
This issue was resolved on the same day as the original complaint, September 1, 2022. The customer has tried to remove the complaint on this system by emailing bbb customer service. Please see the attached screenshot.
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