Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

Share
Business Profile

New Car Dealers

Castle Automotive Group

Headquarters

About

About This Business

Castle Automotive Group is one of the largest privately held dealer groups in the Midwest. Castle has 16 locations throughout Illinois and Indiana that represent multiple automotive brands such as Chevrolet, Subaru, Kia, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, Ram, Hyundai, Genesis, Mazda and Volkswagen. 

BBB Accredited Since: 5/24/2024

Years in Business: 8

Products and Services

Buick vehicles, Cadillac vehicles, Chevrolet vehicles, Chrysler vehicles, Commercial trucks, Dodge vehicles, Genesis vehicles, GMC vehicles, Hyundai vehicles, Jeep vehicles, KIA vehicles, Mazda vehicles, Online car shopping, Ram vehicles, Subaru vehicles, Vehicle acquisitions, Volkswagen vehicles

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
8/17/2022
Business Started:
10/13/2017
Business Incorporated:
10/13/2017
Type of Entity:
Corporation
Alternate Names:
Castle Auto Group
Castle Automotive Management, Inc.
Business Management:
Bailie Herchenbach, Project Manager
David Ortiz, Executive Director
Andrew Dorgan, Director of Operations
Number of Employees:
300

Additional Contact Information

Customer Contacts
Bailie Herchenbach, Project Manager
Andrew Dorgan, Director of Operations

Latest Reviews

  • Jessica J

    "I had my car towed to this dealership for service. There was a plate bent underneath my car that the service writer told me could be removed, flattened, and put back on the the vehicle." ... Read full review

  • Never M

    "I had an issue with a recently purchased car. They rectified the issue FAST." ... Read full review

  • Derrick F

    "I do not recommend anyone purchase a REMOVEDor waste money on an extended warranty based on my experience with Castle REMOVED(formerly REMOVED) and REMOVEDin general. I purchased this 2022 REMOVEDSanta Fe brand new from Castle REMOVED(formerly Pugi REMOVED)." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.