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Business Profile

Trust Company

Inspira Financial Trust, LLC

Reviews

This profile includes reviews for Inspira Financial Trust, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Inspira Financial Trust, LLC has 4 locations, listed below.

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    Customer Review Ratings

    1.02/5 stars

    Average of 178 Customer Reviews

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    Review Details

    • Review fromEmma S

      Date: 09/07/2022

      1 star
      Company rolled over 401k to this mess of a company. 4 phone calls, an account created, AND 5 different documents later to attempt to get my funds out.Oh AND you have to wait 10 days before they "accept" your account which is the only to get your funds.I would give 0 stars if I could.
    • Review fromJonathan L

      Date: 08/13/2022

      1 star
      My company rolled my 401K to this company. Going through their flow gives three options: Stay With Millenium Trust | Transfer my Account | Rollover, or Withdraw my funds in the "Verify Page." I figure if it was free, then might as well stay with Millenium Trust. On the next page ("Review Page") it shows the "Fee Schedule." The fees are outrageous, so I go back to the prior page. Might as well send this to another provider that doesn't charge any fees. Now, it says, "The information you have entered is no longer editable. To update it contact us." After I review their fee schedule, they don't let you change your preferences unless you contact them directly. The average person would most likely go ahead and not contact them, and then they would eat their life savings in fees. I find Millennium Trust Company highly unethical as they're intentionally creating friction for the user in order to limit them from going to other platforms. I think the BBB and the **** should take a closer look at their unethical practices.
    • Review fromKe H

      Date: 08/04/2022

      1 star
      Just adding my voice to the many others here - if I could give zero or even negative stars, I would. Every single aspect of Millennium Trust's business is awful. Predatory fees, customer service that snakes through layers of robot menus and requires diligent follow-up, convoluted processes that discourage you from accessing your own money... it's all designed to frustrate you so that you give up and they can keep their vampire teeth on your funds.Avoid this company if at all possible.
    • Review fromWayne K

      Date: 07/30/2022

      1 star
      I wouldn't even give then a half star rating. They take over your 401(k) funds and bleed fees out of the account while they string you along with poor self help investment tools. Transfer retirement accounts from Millennium as fast as you can.
    • Review fromStacey K

      Date: 07/28/2022

      1 star
      I have been trying to 'work' with ********* Services for two months now, to simply transfer cash from two custodial accounts over to an equivalent account on their platform. I've worked with a couple other custodians and this is typically filling out the appropriate forms and then waiting for the transfer to happen - that's not the case with *********. I have many HOURS invested in filling out forms on their web site and then following-up to make sure they act on them, only to be sent the same forms via hardcopy as if I hadn't filled them out already. Then, following-up on the new forms because no action takes place from there....and wait, and wait and then follow-up again. Trying to get a human on the phone there is a chore because they have automated menus that try to deter human contact - be it phone or chat. Trying to get simple beneficiary information entered properly was another matter - again, fill out their only form and then they complain that I need to fill out this 'other' form because I had submitted a trust, which I had not and I made that clear to them three times. Add to the tab three or four follow-*** to get them to fix both my beneficiary accounts because they either didn't act or my wishes or didn't act properly. I think ********* Trust probably had good people working there, but their processes demonstrate a culture of ineptitude and I'm perplexed why ******** is requiring I work with them for custodial services because I'm not going to move a ***** more into *********/******** - life is too short to have to micro-manage my account custodian and since they are responsible for my retirement funds, that is of grave concern to me.
    • Review fromStanley M

      Date: 07/21/2022

      1 star
      The most unprofessional financial organization I have ever experienced. I have tried to liquidate my father's *** for two years only to be told there are no funds available. I was told may times that fund disbursement had been approved and payment would be made. Also, after being asked for fees to keep the account that does not exist open. It seems like the right hand does not know what the left hand is doing. It has taken almost two years of correspondence for Millennium Trust to come to this conclusion. It took getting a lawyer to finally get this resolved. It has been a terrible experience that I hope others can avoid.
    • Review fromMichael T

      Date: 07/19/2022

      1 star
      If you want to speak to a human, expect long waits. If you want a competent human, it isn't going to happen. You cannot make any progress with these people. Don't walk, run from this company. I am a 35 year veteran in financial services. The word service can't be used in the same sentence as MTC.
    • Review fromHeather W

      Date: 07/19/2022

      1 star
      Holding my money hostage! I was under the impression my money had been transferred and come to find out they never rolled it over. I'm beyond frustrated especially knowing they have taken 40$ out of my account every month. why didn't they contact me and tell me the transfer was unsuccessful? why didn't they call/email me to inform me of whatever issue it was? They **** and now are giving me the run around on signing in to my account. absolutely unsatisfied customer.

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