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Business Profile

Auto Warranty Services

Endurance Warranty Services, L.L.C.
BBB accredited business seal
BBB Accredited BusinessARated by BBB
Visit Website(866) 432-4443Write a Review

About

Important information

  • Additional Info:
    Prior to filing a complaint with the Better Business Bureau, Endurance Warranty Services, LLC requests that you contact them to open a helpdesk ticket.  Please visit EWS Customer Assistance to contact the business directly or for immediate assistance to resolve your issue, please call
    us at (877) 284-8174.

Overview

Endurance Warranty Services, L.L.C.

400 Skokie Blvd

Northbrook, IL 60062

View Service Area
See Hours
Operating Hours
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
Closed
Closed

BBB Accreditation & Rating

Endurance Warranty Services, L.L.C. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A

Reasons for rating

  • 3,671 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

Endurance is a provider of vehicle service contracts, commonly referred to as "extended auto warranties", which provide repair coverage for your vehicle after the manufacturer’s car warranty expires.

BBB Accredited Since: 7/18/2025

Years in Business: 20

Products and Services

Vehicle Service Contracts, Auto Warranty Plans, Auto Warranty Services, Auto Warranty Processing, Extended Warranty Contract Service Companies, Extended Car Warranty, Key Fob Replacement, Mechanical Breakdown Insurance, Roadside Assistance, Tire Repair, Vehicle Protection Plans

Business Details

Local BBB:
BBB of Chicago & Northern Illinois
BBB File Opened:
3/14/2007
Business Started:
5/5/2006
Business Started Locally:
3/1/2006
Business Incorporated:
5/5/2006
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Endurance
EWS
Endurance Direct
Related Businesses:
Endurance Dealer Services, LLC
Business Management:
Mr. Justin Thomas, CEO
Mr. Nate Cizek, COO
Ms. Paige Worley, Creative & Community Marketing Manager
Number of Employees:
1039

Additional Contact Information

Principal Contacts
Mr. Nate Cizek, COO
Ms. Paige Worley, Creative & Community Marketing Manager
Customer Contacts
Mr. Arshad Ali, Resolutions Manager
Ms. Paige Worley, Creative & Community Marketing Manager
Additional Phone Numbers
Other Phone: (800) 253-8203
Other Phone: (800) 506-4640
Other Phone: (877) 375-5994
Additional Websites
endurancewarranty.com/
Social Media

Additional Information

Payment methods
All major credit cards and ACH transactions (virtual checks).
Refund and Exchange Policy
Endurance offers a 30-day money-back guarantee which means customers may receive a full refund within the first 30 days of sale. After 30 days, the refund may be prorated according to each state's requirements.
Business Categories
Auto Warranty Services, Auto Warranty Plans, Extended Warranty Contract Service Companies, Auto Warranty Processing

Latest Reviews

  • Margaret T

    "My customer REMOVEDwas competent, efficient, helpful and friendly. I enjoy dealing with this organization."

  • Andrew E. M

    "I had a large claim on my air conditiong. I was really delighted to see I was covered." ... Read full review

  • no n

    "My only complaint on Endurance is when I signed up, I was never offered the UNLIMITED MILES for cars that are under 20 years old."

View all Reviews

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