Business ProfileforThe ACRI Company

Dear BBB, My wife and I had new siding put on our home in the summer of 2020 by the ACRI company. The prices were extremely high and the service was pretty lack luster. At the time of siding installation we had a wood deck and we told them that in a year or so we planned on putting in a porch. The contractor said that when we put the porch on they would come back and put the siding on to lineup to our porch. We had our concrete porch poured in the summer of 2021 and have contacted Acri about coming to put the pieces of siding on that was promised. We have been in touch with the Acri company to resolve this several times and they have been very rude to deal with. The contractor has been out to the house on a few occasions and nothing has been done. I would attempt to do the work myself however, the company said it would void our warranty. Just trying to get this resolved before the winter as I have concerns about weather damage to boards that are showing, small animals burrowing into the walls and just plain aesthetic. The company/contractor has told us that the house is sinking and the siding will not be aligned the house. Unfortunately, since we had to remortgage the house to pay for the siding job so any work to raise the house is currently not in our budget. Trying to find a way to get this done as the company has made some empty promises. Thanks for your time *************************