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Business Profile

Used Car Dealers

Asia Motors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello my name is *************************** I live in ********* and I purchased a car from Asia Motors in *******. The dealer promised me everything in the car was in working order and it came with a two week warranty.I bought the car and they shipped it to me. The car came to ********* with nothing but is***s.1. Brakes are faulty and ABS kicks one while driving making it dangerous.2. One of my passenger doors opens on its own.3. The car overheats and seizes 4. Etc Now I made all of these is***s known to the dealer just a few days after delivery ( to make my list of things to fix) so I would be within the warranty and he started ignoring me. When I threatened legal action he hung up. When I called back I got his manager and he's now accusing me of breaking my car. So pretty much he's ignored me til my warranty ran out not fixing the is***s that still existed. He offered to fix the door and overheating is*** after I threatened to *** but won't fix the main is*** of the brakes because he doesn't believe he should have to pay it. I want them to honor what they said they were going to fix and stop lying or give me my money back. I live on a fixed income taking care of my dying mother. I'm also a volunteer firefighter and have no way of responding to my station safely. I don't wanna get screwed because they want to be dishonest and be stuck with a car I can't fix. Thank you.

  • Initial Complaint

    Date:08/31/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a used service vehicle .on 08/10/22. I INHERITED an ELECTRICLE ISSUE. After multiple phone calls, Dealership will not return my calls and refuses to correct the issue with this vehicle. I have taken the car to be service elsewhere, as I could not drive it due to this issue. They CONFIRMED the dealership should have repaired the problem. $14 plus for the car and hundreds more to get it ROAD WORTHY.

Asia Motors is NOT a BBB Accredited Business.

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