Complaints

This profile includes complaints for Lincoln Tech's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Lincoln Tech

  8317 W North Ave Melrose Park, IL 60160-1605

  
• 

  Lincoln Tech

  200 Executive Dr West Orange, NJ 07052-3388

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/30/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This is an ongoing issue with Lincoln tech and their collection practices. I was a student there using GI bills dropped due to inefficient training provided. After I dropped out they tacked on 1750 to a loan they say I owed them. Then after not supplying any documents they reported it to the credit bureaus. I have paid off the remainder of what they claim I owe and now they are intentionally jerking me around when I am attempting to get proof of account paid. They are refusing to even talk to a credit reporting agency to verify the status.

  

  Business Response

  Date: 02/05/2025

  Please see attached. 

• Initial Complaint

  Date:01/27/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have had my account on auto pay for the last few years without issues. But, for some reason my card on file did not get charged. So I have tried now 4 times to contact the Denver office. 2 of those 4 times I've left a voicemail requesting a callback. I have chatted with the online support. Today 1/27/25 I was dropped from the call for finacing department. The chat person ****** dropped me from the chat after requesting a manager. I just want to pay my bill! Why is this so difficult. Now my credit has been hit because of no one responding or picking up. This us the height of unprofessional.

  

  Business Response

  Date: 02/05/2025

  Please see response attached.  Thank you 

• Initial Complaint

  Date:09/25/2024

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In the past 6 years, I timely paid all of my Paramus Lincoln Tech (***) student loan bills w/out issue until June 2024 when the *** mail division - LincCredit changed their billing address to *********** **. ********** has changed their billing address 3 prior times w/out payment (pymt) issues. After receipt of my 1st delinquent pymt letter from LincCredit on July 1, 2024 for my June 2024 pymt mailed as a M.O. on June 1, 2024 to the new address; I phoned LincCredit and spoke with customer service *********** She thoroughly reviewed my mail pymt history and conveyed my payments have never taken more than an average of 10 days to process. When I inquired whether the new pymt address change could have caused the issue, & whether the July 2024 pymt I was going to mail that day should alternatively be paid in-person at ***; she placed me on hold to verify whether the LincCredit system showed any issues. *** found no issues re: the new Ohio address, & stated I should run a PO M.O. trace. I then mailed my July 2024 loan pymt the same day to the Ohio address, and ran a **** M.O. trace the next day on 7/2/2024 for which I paid $18.00.The PO trace revealed that LincCredit processed the June 2024 pymt on July 8, 2024 (37 days after the payment was mailed). I subsequently received 2 additional pymt delinquent notices from ********** for my July 2024 payment. I sought an $18.00 refund for the June 2024 **** trace run due to the pymt processing delay clearly being the fault of LincCredit processing. I spoke with **** ******* & **** - line supervisor who all conveyed they were unable to provide me with the $18 credit. **** however transferred me to Mr. ****** the alleged Accounts Receivable Manager, who stated he had no intention of providing me w/a refund. I then made my August 2024 payment to ***** at ***, & provided her w/a copy of the trace receipt. She did nothing to resolve the issue. My Student Ledger is fabricated for *********** 2024, & needs to be corrected.

  

  Business Response

  Date: 10/08/2024

  Please see response from the Paramus Campus attached. 

  Customer Answer

  Date: 10/09/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ******* *****

• Initial Complaint

  Date:05/31/2024

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  5/30/2024 The academic **** showed up in our classroom after we had complained to one of the staff members. 5/29/2024 We voiced our concerns and problems to said staff member, but we felt ignored and unheard like every other instance before when we voiced out complains. When the academic **** arrived in the classroom he was immediately hostile and called out one of our classmates due to his negative reviews on the campus/university as a whole. We have the right to freedom of speech, and we as students should be allowed to have a voice. The curriculum is terrible, they dont allow teachers to teach us how they would teach, and instead shove useless and uninformed modules. These people have never cracked a wrench in their lives, and want to tell me that anyone can be a mechanic sitting behind a computer. After he raised his voice, told another student to shut up, he was threatening we can take it this way, or we can take it this way. 5/31/2024 I recieve an email from the ****, writing I attempted to call you twice on 5/31/24 in the 7:00pm hour. This email serves as a notice of your current status of Probation pending further investigation to the situation that occurred in your classroom on 5/30/24. The Academic ****, Director of Admissions, and Director of Career Services will meet with you to further investigate and determine what consequences if any there will be moving forward. You may NOT attend class until this situation is resolved. I also recieved a text message wich reads This is ******************** the Academic **** at Lincoln Tech. Please check your email and please call me @************. There is some important information that needs to be discussed. I have attempted to call you twice this evening as well. My reply: Good evening I have already called corporate due to the unprofessionalisam you have showed I have already expressed to you l don't want to talk about the subject any longer. **** was informed about the rude email and the unprofessionalisam.

  

  Business Response

  Date: 06/03/2024

  TO:                              Better Business Bureau ***************************************************************************************
  FROM:                         Lincoln College of Technology ************, *******;                     
  DATE:                         6/3/24
  Complaint #                  #********
  Consumer:            *********************************
  
  We received this complaint and are investigating.  Due to the extended vacation (through 6/18/24) we will be unable to respond within the 14-day period.  We will conduct a thorough investigation and respond promptly on our return.

  Customer Answer

  Date: 06/06/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *********************************

• Initial Complaint

  Date:12/12/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I'm deeply troubled by the sharing of my nonpublic information with credit bureaus, leading to inaccuracies in my report. This has caused immense financial and emotional distress. Under 15 USC **** Section 602, I have the right to privacy. Additionally, 15 USC **** Section 604 A Section 2 prohibits furnishing accounts without my written instructions. Moreover, under 15 USC **** B, late treatment of payments on my account is prohibited.Please rectify these inaccuracies promptly to alleviate the distress caused. My account number is *****************. I trust you'll address this matter in accordance with the law and ensure accurate reporting going forward.

  

  Business Response

  Date: 12/18/2023

  Please see response attached. 

• Initial Complaint

  Date:11/09/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I hope this letter finds you well. I am writing to bring to your attention a matter of utmost importance concerning the sharing of my nonpublic information with credit bureaus and the subsequent furnishing of inaccurate information on my credit report. This issue has caused me significant financial and emotional distress, and I believe it is imperative to address it promptly.Under 15 USC **** Section 602, I am granted the right to privacy regarding my nonpublic information. It has come to my attention that my information has been shared with credit bureaus without my explicit consent, which is a direct violation of my privacy rights.Furthermore, according to 15 USC **** Section 604 A Section 2, a consumer reporting agency is prohibited from furnishing an account without my written instructions. I have not provided any such instructions, and it is disconcerting to discover that inaccurate information has been furnished on my credit report without my explicit consent.Additionally, I would like to draw your attention to 15 USC **** B, which states that a creditor may not treat any payment on a credit card account under an open-end consumer credit plan as late for any purpose. It is crucial that all information reported accurately reflects my financial obligations and transactions.This situation has placed an undue burden on me, both financially and emotionally. I kindly request that you investigate this matter promptly, rectify any inaccuracies in my credit report, and cease the unauthorized sharing of my nonpublic information with credit bureaus.I appreciate your immediate attention to this matter and expect a prompt resolution. Please provide confirmation once the necessary actions have been taken.

• Initial Complaint

  Date:08/11/2023

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was scheduled for a zoom interview with *************************** for the ***** *************** Remote opportunity at 4:30 pm EST. I waited over 30 minutes for an interview that never happened and waited for *************************** to join in which she NEVER attended. I then proceeded to submit an email to which I NEVER received any form of communication from her or any other representative apologizing or rescheduling. Days later, I received a denial email that they were moving forward with other candidates. This by far has been one of the most UNPROFESSIONAL interview processes I've experienced. I guess I dogged a severe bullet. Please stop wasting individuals' time who is actively in the job market and seeking employment. I was informed that they interviewed over 40 people in the first one, and sent denial letters after. I DO NOT RECOMMEND ANYONE APPLYING TO THIS COMPANY!

  

  Business Response

  Date: 08/23/2023

  Lincoln College of Technology considers the complaint closed based on the explanation below. Our Director of Admissions conducted a group interview on August 8, 2023 at 1:30pm, for the position of high school admissions representative. Unfortunately, on this particular day the group experienced technical difficulties with the Zoom link causing disruption to this interview process. Multiple reports on the issue were submitted, and the Director of Admissions reached out to every individual who emailed her advising they had been affected by this situation. ****** did not reach out to *******.
  I apologize for any inconvenience this may have caused.

  
  If ****** would like to discuss the situation further, she can reach out to *************************** at ************

  Customer Answer

  Date: 08/24/2023

   
  Complaint: 20459210
  
  I am rejecting this response because:

  Their response was completely false. I did not receive any form of communication nor did anyone appear on the zoom as I waited over 30 minutes for the interview to begin. Very unprofessional and my first experience in the job force experiencing this matter. Had I received a form of communication indicating technical issues I wouldnt be referring to BBB to receive feedback. They do not respond to emails as I have other parties who experienced this matter as well! Truly disgusting and disappointing. From the unprofessional interview to the unprofessional and lies from the individual who replied. 
  
  Sincerely,
  

  
  

  

  Business Response

  Date: 08/31/2023

  Lincoln College of Technology considers the complaint closed based on the explanation below.
  As mentioned in our response dated August 22, 2023, our Director of Admissions conducted a group interview on August 8, 2023 at 1:30pm, for the position of high school admissions representative. Unfortunately, on this particular day the group experienced technical difficulties with the Zoom link causing disruption to this interview process. Multiple reports on the issue were submitted, and the Director of Admissions reached out to every individual who emailed her advising they had been affected by this situation.
  In addition, we searched the database to locate Ms. ********* contact information to invite her to a one-on-one interview. Unfortunately, we do not have any record of her.
  If ****** would like to discuss the situation further, she can reach out to ******************* at ************.

• Initial Complaint

  Date:05/29/2023

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid off Lincoln Tech November/ December of last year. It has been 6 months and they have yet to make the correction to all 3 credit bureaus. Even after paying off my balances they made a mistake and said I still owed them in which they apologized and said to wait 30 days. This is effecting my credit and I want them to make the correction ASAP. As I have been more then patient

  

  Business Response

  Date: 06/14/2023

  See the response attached.  Thank you

• Initial Complaint

  Date:02/17/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I've never been to this school and they keep telling me I owe them money. They claim I co-signed for a student and I didn't sign anything. They keep sending me threatening letters in the mail telling me there could be derogatory rating submitted to all *************************** agencies. This school is constantly harassing me telling me I have to pay on her behalf because I allegedly cosigned for her. I've spoken to several people from the school but they keep telling me I have to pay and I never even went to this school or no where it is.

  

  Business Response

  Date: 02/22/2023

  Please see response attached