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Business Profile

Business Profile

LTD Commodities

Catalog Shopping
Multi Location BusinessFind locations

Business Profile

LTD Commodities

200 Tri State Intl Ste 300

Lincolnshire, IL 60069-4429

Open 24 Hours

Contact Information

200 Tri State Intl Ste 300

Lincolnshire, IL 60069-4429

Open 24 Hours

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BBB Rating & Accreditation

Accredited Since: 9/1/2005

Years in Business: 57

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

1.28/5

Average of 87 Customer Reviews

Customer Complaints

144 complaints closed in last 3 years

51 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 9/1/2005

Years in Business: 57

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

About LTD Commodities

For more than 50 years, LTD Commodities has been committed to selling top-quality merchandise at tremendous value prices. From our humble beginnings as small mail-order businesses, the LTD Family of Brands has grown to become one of the country's premier catalog and online merchandisers. And we are proud to say we remain a family-run company focused on one premise: satisfy our customers with high-quality products at a great value.

Business Details

This is a multi-location business.Need to find a different location?

Location of This Business
200 Tri State Intl Ste 300, Lincolnshire, IL 60069-4429

BBB File Opened:1/1/1967
Years in Business:57
Business Started:9/1/1963
Business Started Locally:9/1/1963
Business Incorporated:1/24/2003
Accredited Since:9/1/2005
Type of Entity:Limited Liability Company (LLC)
Alternate Business Name
  • L.T.D. Commodities LLC
Related Businesses
Business Management
  • Ms. Yana Schneerson, Call Center Manager
  • Ms. Pat Blumenthal, Call Center Manager
  • Ms. Erica Tellez, Sales and Marketing Manager
Contact Information

    Principal

  • Ms. Pat Blumenthal, Call Center Manager

    Customer Contact

  • Ms. Yana Schneerson, Call Center Manager
Additional Contact Information

Fax Numbers

  • (847) 236-3599
    Primary Fax
  • (847) 283-8145
    Other Fax

Phone Numbers

Email Addresses

  • Primary

Customer Complaints

144 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Billing/Collection Issues
Status: Answered
anonymous user
I have tried resolving this bill several times and each time I get a confirmation number and then I get yet another bill saying I haven’t paid it when in fact I have. I have contacted customer service a few different times and they can’t even find my account number which makes me wonder if this isn’t becoming a fraudulent case. I spoke with a manager even! Or maybe it was a scam and wasn’t actually a manager at all. Regardless I keep getting a past due amount and delinquent charges. The account number 639798196 and the amount due is $79.56. I have already paid this!Read More

Customer Reviews

87 Customer Reviews

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How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Helen W.

(2 stars)

03/08/2021

I am so unhappy with LTD right now, I could scream. I love the company, i love the merchandise, but i can not stand the aggravation involved with each order. I just last week, spoke to a customer service representative re. A charge occurring on my credit card each month for their perks program of $14.95. I told them i did not want to be in the program, did not EVER sign up for the program, and i wanted a credit. The representative said no problem, and supposedly on 2-23 a credit for 3 months was issued. Hopefully i will see it on my next statement. Today, I wanted to place an order, but was afraid they would again sign me up for the perks program, so i called. After spending time on the phone, explaining PLEASE DO NOT PUT ME IN THE PERKS PROGRAM-i placed my order. Two seconds after i hung up, i got an email saying welcome to the program. I called immediately and was told they don't have an account for me. How is that possible? Then i was told i would have to call back again tomorrow. I have 30 days to cancel?? I’m trying to cancel now, but i cant. Why? If you can send an email in 3 seconds, why cant you see and correct the perks? I end up on the phone way too much to make ordering worth it. Too many businesses and catalogs and merchants to choose from for all this nuisance. Please, don't lose a good customer with this. I’d appreciate it if you PLEASE cancel the perks, issue my credit, and I’d be very grateful. Thank you
... Read More

Business Details

This is a multi-location business.Need to find a different location?

Location of This Business
200 Tri State Intl Ste 300, Lincolnshire, IL 60069-4429

BBB File Opened:1/1/1967
Years in Business:57
Business Started:9/1/1963
Business Started Locally:9/1/1963
Business Incorporated:1/24/2003
Accredited Since:9/1/2005
Type of Entity:Limited Liability Company (LLC)
Alternate Business Name
  • L.T.D. Commodities LLC
Related Businesses
Business Management
  • Ms. Yana Schneerson, Call Center Manager
  • Ms. Pat Blumenthal, Call Center Manager
  • Ms. Erica Tellez, Sales and Marketing Manager
Contact Information

    Principal

  • Ms. Pat Blumenthal, Call Center Manager

    Customer Contact

  • Ms. Yana Schneerson, Call Center Manager
Additional Contact Information

Fax Numbers

  • (847) 236-3599
    Primary Fax
  • (847) 283-8145
    Other Fax

Phone Numbers

Email Addresses

  • Primary

Local BBB

BBB of Chicago & Northern Illinois

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.