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Business Profile

Holistic Health Practitioner

Holistic Strength LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Holistic Health Practitioner.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/07/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $2,500 upfront for a coaching program with ****** **** **. (The Uncommon Dad) in good faith. I completed four sessions before unexpected life changes prevented me from continuing. I reached out multiple times to request a fair, partial refund for the unused portion. Mr. **** delayed the conversation, ultimately refused the request, and claimed the matter closed. I have not received a refund and would like the business to issue one based on unused services. I made every effort to resolve this respectfully and directly.

    Business Response

    Date: 09/08/2025

    To Whom It May Concern,
    This is in response to complaint ID ******** filed by ***** *********.
    Mr. ********* enrolled in a private coaching program with my company, Holistic Strength LLC, by paying a one-time fee of $2,500. Upon enrollment, he agreed to our clearly outlined no-refund policy, which is documented in writing and acknowledged by the client.
    Despite this, when Mr. ********* informed me of changes in his availability, I made multiple good-faith efforts to offer alternatives and meet to discuss options. He declined those efforts and instead filed a formal chargeback through his financial institution.
    That dispute process included all relevant documentation and was fully reviewed by his issuing bank, which ultimately ruled in my favor. The bank determined that I had upheld my obligations, and no refund was warranted. This ruling is final, and the transaction is now closed.
    As a small business owner, I take client satisfaction seriously and always aim to operate with fairness and transparency. However, I must also protect the integrity of my agreements and my business. Given the above, I consider this matter fully resolved and will not be issuing a refund.
    Should the BBB require any documentation submitted during the dispute process, I will gladly provide it upon request.
    Thank you for the opportunity to respond.
    Sincerely,
    ****** **** **.
    Founder, Holistic Strength LLC

Holistic Strength LLC is NOT a BBB Accredited Business.

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