Reviews
Customer Review Ratings
Average of 35 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMary C
Date: 04/20/2023
3 starsMary C
Date: 04/20/2023
Did they get my stuff several thousand miles from point A to point B in the timeframe they committed to? yes. Was most of it still intact? also yes. Did they blatantly lie to me several times throughout the process and refuse to provide specific pricing information when asked? unfortunately, yes. Will I be using this company again? unlikely.
MiniMoves, Inc.
Date: 04/28/2023
Thank you for sharing your thoughts. We are glad we could transport your items several thousand miles to your destination totally intact and are sorry that you felt misled. A customer service manager will be in touch to discuss this with you. - MiniMoves ***MiniMoves, Inc.
Date: 04/28/2023
HI ****,After reviewing the paperwork and communication between you and our team, I see that a referral discount was applied and approved by you on 3/8/23 (shown under our summary of charge). If you have any further questions or would like to have your estimate of charges resent to you, please feel free to contact customer service directly via phone or via email. Once again, thank you for choosing MiniMoves.Review fromErica K
Date: 01/22/2023
5 starsErica K
Date: 01/22/2023
We booked with MiniMoves to get a family heirloom cross country. Appreciated that they were up front about process and cost with no games or gimmicks, what you see is what you get! Working with the office was easy, the movers were kind, and we were kept up to date with all stages of the move. Thankful such a quality company exists for this service. Would definitely use again if we ever needed a similar kind of move.MiniMoves, Inc.
Date: 01/23/2023
**************. We appreciate the rating, and are glad we could provide you with a positive experience! -The MiniMoves TeamMiniMoves, Inc.
Date: 01/23/2023
**************. We appreciate the rating, and are glad we could provide you with a positive experience! -The MiniMoves TeamReview fromBetsy C
Date: 12/08/2022
5 starsBetsy C
Date: 12/08/2022
***** C I have used MiniMoves twice within the past six weeks. The front office is easy to deal with by phone. The paperwork online is efficient. The movers are punctual, friendly, experienced at packing paintings, mirrors, odd-shaped furniture, heavy things. They are careful I had no breakage. They are eager to help and a pleasure to work with.MiniMoves, Inc.
Date: 12/12/2022
Your feedback is highly appreciated. Thank you so much for the review! - The MiniMoves TeamMiniMoves, Inc.
Date: 12/12/2022
Your feedback is highly appreciated. Thank you so much for the review! MiniMoves ****Review fromJudith K
Date: 12/03/2022
5 starsJudith K
Date: 12/03/2022
Moved from ** to **. Very pleased with service. Delivery staff even made sure box labels able to be seen when stacking them into storage facility. Very friendly and helpful. Move went well.MiniMoves, Inc.
Date: 12/12/2022
Thank you for your kind words and 5-star rating! We are happy we were able to live up to our reputation. Thank you again for choosing MiniMovesReview fromJudith K
Date: 12/03/2022
5 starsJudith K
Date: 12/03/2022
Moved from ** to ** without a hitch. Delivery staff very helpful and considerate even to extent of making sure labels on boxes showing as they placed them in storage facility. Very pleased with service.MiniMoves, Inc.
Date: 12/12/2022
Thank you for your kind words and 5-star rating! We are happy we were able to live up to our reputation. Thank you again for choosing MiniMovesReview fromSoo C.
Date: 11/15/2022
5 starsSoo C.
Date: 11/15/2022
I had a moving company cancel on me at the last minute and MiniMoves had my belongings picked up and dropped off to my destination within less than a month of the mess with the previous moving company. Everything went smoothly and all of my belongings were in the exact same condition they were in prior to moving, I highly recommend them if you want an easy, stress free move!MiniMoves, Inc.
Date: 11/16/2022
Thanks for the positive feedback and your recommendation. Have a great day! -The MiniMoves TeamReview fromHeather L
Date: 11/08/2022
5 starsHeather L
Date: 11/08/2022
I had a previous experience with another company that was a disaster, so I was skeptical about calling. Im happy to report that I am thrilled with my Mini Moves experience. I entrusted them with moving some precious furniture and heirlooms from ** to ** and they were careful, flexible, responsive, and fast! They managed multiple companies and connections while under promising and over delivering. HIGHLY recommend. Can I give 6 stars?MiniMoves, Inc.
Date: 11/09/2022
******************. Your feedback is highly appreciated. Thank you for the review and we wish there was a choice for 6 stars!Review fromJennifer M
Date: 10/27/2022
4 starsJennifer M
Date: 10/27/2022
In general, we were very happy with your service. The whole process from start to finish very professional. The move was handled in a timely fashion and everyone was very pleasant and easy to work with. Our only complaint was that one leg of our coffee table was scratched and we will have to restain the area. We don't know at what stage the scratch occurred as multiple companies were involved with the move and perhaps the wooden legs af the coffee table were not always padded.MiniMoves, Inc.
Date: 10/27/2022
Thank you so much for leaving us your review, ********. A customer service representative will be in touch soon.-The MiniMoves TeamReview fromDiana F
Date: 10/11/2022
5 starsDiana F
Date: 10/11/2022
I recommend Minimoves highly. I hired them to move a small load from ** to my son in the Northwest. The procedure was straightforward, the contacts were friendly and efficient, and all worked as planned from the standpoints of cost and schedule.MiniMoves, Inc.
Date: 10/13/2022
Thank you so much for leaving us your review and recommendation. -The MiniMoves TeamReview fromBooker W
Date: 08/26/2022
5 starsBooker W
Date: 08/26/2022
I contracted MiniMoves, Inc. to move my daughter's household goods from Northern ******** to ***********. The process was efficient. All In One DC/**************, the sub-contractor who picked-up the household items, and MiniMoves' team in LA, who delivered the household goods, were professional and equally efficient. I will use MiniMoves for future requirements.MiniMoves, Inc.
Date: 08/29/2022
We appreciate the kind words and are glad we could provide you with a positive experience! -The MiniMoves Team
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.