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Business Profile

Internet Services

Ryoko

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 14 Customer Reviews

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Review Details

  • Tiffany M

    Date: 12/02/2025

    They will not accept returns on a faulty internet service provider keep away from this place its a fraudulent site works for about 2 hours and quits even with unlimited service its a total scam

  • Patricia R

    Date: 11/22/2025

    Ryoko does not work when it comes up as a hot spot will not connect. This is a scam. Factory reset many times still the same problem.

  • Christina N

    Date: 10/26/2025

    DO NOT BUY!!!!!!!!!Always waiting for network never would work called customer yeah call customer service them trying to get me to factory reset I've done that nothing will work and these pieces of s*** will not take the product back or refund your money total scam do not ever buy they're f***** up company would have gave it zero stars but not possible

  • Tabitha J

    Date: 10/07/2025

    DO NOT USE THIS COMPANY!!! PURE SCAM! I paid for the device and 6 months of unlimited internet. I received the device yesterday and in less than 1 day its not working because according to them, ive used all my data on an unlimited data plan

  • Eric J

    Date: 10/06/2025

    I am a 79 year old disabled vet. Purchased ryoko in while in ****. VA hosp. Paid for six months. ryoko, further went into my account t & stole. $179.94 cents. I only got two weeks of service. During the time I was in **********. No service was recieved since being in ***************. Complete ************* BEWARE!!

  • Liz R

    Date: 10/03/2025

    You will lose your money. They have 2 return policies. They do not live up to their word. It's a scam as far as we are concerned. Wish I could put 0 as a score.

  • Mary O.

    Date: 10/01/2025

    I called this company to help connect these Ryoko hotspots. To try to get an American speaking personnel will never happen. They will not give refunds for devices that are open. I told the associate how can we know that theyre not working if we dont open the box. Would not recommend this device to anyone. ******** does not help at all. I called three times and it took an hour and a half for me to understand the person on the other side of the phone to get directions how to hook these devices up -10 Ratings. They are expensive and trying to get a refund is almost impossible.

  • Michelle S

    Date: 09/09/2025

    If I could leave a zero star I would. This entire company is full of misleading, deceptive and fraudulent advertising. **************** has a line they just repeat, no actual atte km it's to make right anything. No refunds, no fixes. Pure fraud!

  • Benjamin C

    Date: 09/09/2025

    Took ages to arrive. Charged it fully, as instructed. Turned it on. Never worked. Always said "Waiting for Connection". **************** responded but none of their troubleshooting responses fixed the issue. I paid $150 for a product + 6 month data plan that doesn't work. There are so many other reviews like mine. Very disappointing.

  • Connie L

    Date: 08/20/2025

    One star is to much. I bought it and it stayed frozen Never worked. The IT department could not get it to work 4 times . I called and canceled it. I was told no refund and a Manger would call me back. Never got a call. On there site is all positive reviews that's why I went for it. It's a waste of money.

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