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          STL Shuttle Service has 1 locations, listed below.

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            Business ProfileSTL Shuttle Service

            Shuttle Bus
            BBB accredited business

            Contact Information

            602 Apple St

            Pevely, MO 63070-2000

            Visit Website
            (314) 450-6453

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/18/2019

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            We offer daily round-trip service between St. Louis Lambert International Airport and Fort Leonard Wood/St. Robert, Cape Girardeau/Jackson/Perryville and Mt Vernon/Marion/Carbondale.

            Products & Services

            STL Shuttle Service  delivery and transportation services. Whether you are traveling as active duty military, for business or pleasure, our friendly professional drivers can take you to and from St. Louis Lambert International Airport, Fort Leonard Wood Army Base, and other locations in St. Robert, MO. Or traveling to the college towns of Cape Girardeau, Rolla in Missouri or Marion/Carbondale in Illinois.  We also serve Perryville, MO and Mount Vernon, IL.

            Business Details

            Location of This Business
            602 Apple St, Pevely, MO 63070-2000
            BBB File Opened:
            10/17/2019
            Years in Business:
            5
            Business Started:
            11/15/2018
            Business Incorporated:
            11/15/2018
            Accredited Since:
            10/18/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Stl Shuttle Service
            Business Management
            • Mr. Bryan K Sims, Owner
            Contact Information

            Principal

            • Mr. Bryan K Sims, Owner

            Customer Contact

            • Mr. Bryan K Sims, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/23/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            We were scheduled for the shuttle on the 18th and we got military orders that changed our exodus date to the 19th I’ve talked multiple times to the shuttle company but they’re are unwilling to help get reimbursements, it’s unfortunate how a business that is supposed to help the military is just taking our money without remorse
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bryon W

            08/27/2023

            The guy who runs this company, *******************, is a condescending *****. 1.5 hours late picking me up. I called multiple times and was told 20 minutes away each time.As a result I missed my connecting ride. When I sent an email to complain I received and I dont care about your problems stuff happens response. Yes theyre cheaper. Spend the extra $20 on the other guys and arrive on time.

            STL Shuttle Service Response

            08/29/2023

            This customer placed his order less than 24 hours from his departure time. As stated on our website, we ask for a phone call to insure availability which was not done. We were already obligated to go on a military contracted run from the base that requires us to wait 45 minutes if we are missing anyone, which we were. We do our best to accommodate all of customers. All of this was explained to this customer in a subsequent email.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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