ComplaintsforMarkoff Law LLC

• Initial Complaint

  02/24/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I received a letter from this company threatening to garnish my wages after I file bankruptcy the debt owed is stated for 2018 I filed bankruptcy in 2020 I feel that this is unlawful collection and I dont even know who the debt belongs to its not on my credit report or anything so how are they trying to garnish my wages? Im barely staying afloat as it is with high prices interest rates and high rent. I dont know why they are after me

  Business response

  02/27/2024

  Please see attached response. 

• Initial Complaint

  01/05/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Wrongful collections and predatory practices

• Initial Complaint

  12/18/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Markoff law llc refuses to give me a debt release letter, even though Ive payed my debt in full. When I contact markoff law llc Im being harassed by the customer service department because Im White and theyre racist.

  Business response

  01/02/2024

  Please see attached.

• Initial Complaint

  12/06/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I received a letter from them advising of garnishment of wages for a creditor. As of 11/09/2023, I have paid off the balance and they are still garnishing my wages. I have been trying to contact office with no reply since my original contact with them on 11/21/23 with ******* being very rude and unprofessional.

  Business response

  12/12/2023

  Please see attached response. 

• Initial Complaint

  08/15/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  Just received a court notice to proceed collecting debt that was dated for a week ago and it says I only have days to respond I have spent everyday since trying to get ahold of this office to no avail its like nobody works there

  Business response

  08/22/2023

  We do not show being contacted by the Customer on behalf of our Client. Our office is open 8:30-5 pm central. We can also be reached via email (***************************************)._ We have tried to reach out to the customer since this complaint but the voicemail is full and we have not been able to leave a message. 

• Initial Complaint

  04/11/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Resolved

  More info

  I completed a settlement with Markoff law a few months ago and they were supposed to send me documentation that my account was paid in full. I don't want this coming back to haunt me and would like to request said documentation. I am doing it this way so there is a record. My credit report has been updated, so thank you for that.

  Business response

  04/12/2023

  This matter has been resolved.  A ****************** letter was issued on October 17, 2022 and a copy of it has been attached as part of this response. The account is closed in our office. 

  Customer response

  04/17/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***************************

• Initial Complaint

  03/08/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I received a letter for wage garnishment for a debt owed from 2016. I agreed to pay ****** a month and they went into my bank account and took ******* from me. I only owed them *******. How can they just take my money. This is not right. I have a mortgage and kids to take care of

  Business response

  03/10/2023

  Pursuant to ******** law, banks freeze two times the balance owed (although they will clearly not turn over more than that which is owed). Once an Answer is received from the bank and a turnover order is entered (or the consumer pays the balance in full in certified funds), the hold on the bank account will be released. The customer can request a more expedited hearing before the Court.

• Initial Complaint

  01/31/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have a $14,000 debt with 5/3. This debt collector doesnt even own my debt. They somehow charged $44,000 to my bank account. My account is frozen. They will not help me. They say there is no solution besides going to my court date march 16th (it is January 31) so they are telling me i will have no access to my money for almost 2 months. Again, they dont own my debt and 5/3 told me they should not even have my file.

  Business response

  02/02/2023

  Markoff Law is a debt collector who collects debts on behalf creditors. Our client, Fifth Third, has a judgment against the consumer in this matter.  As a result of the judgment that was entered, a Citation to Discover Assets was filed on behalf of our client, with the consumer's bank being the named respondent.  The consumer appears to be complaining about the fact that the court date is currently set for March 16th. There is nothing in law that determines a court date for a citation to discover assets.  However, the Citation Notice, a copy of which was sent to the consumer, lays out the consumer's option to have an earlier court date if she chooses.  Pursuant to the Citation Notice, if the consumer wishes for an earlier court date, she simply needs to request one in writing with the Clerk of the Circuit Court. 

• Initial Complaint

  12/23/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  ******** Law Firm delivered a summons in July 2022. On the summons it said second appearance. After reaching out to them I asked when the first summons was attempted and they stated 2020, but then said with COVID and such it couldn't be delivered. It was supposedly attempted on Feb. 14th which for a fact I know that I was at home. I then called to get more information on the debt and explained my circumstances. I offered to settle the debt seeing as it was a family matter and they offer me ****** a month. I scanned and emailed the agreement and they told me that they would submit to the judge. I never heard back from them or received any information as to how to begin to make payments. I also never received another call or email from them. Fast forward to December 2022 and they have garnished my wages. I have asked numerous times for information on payments made toward the debt, IP address loan orginated from, copies of documents submitted to prove that I was the one taking out the debt, recorded phone calls etc, and have received nothing from them. It was stated that ********* had sent me emails to settle the date which I also asked for dates of so that I could research that information in my emails. I then asked them why the company they represent no longer operates in ******** and they said I can assure you they do. Well they do not give the types of loans that this company says that I have taken out in the state of ******** at this time.

  Business response

  12/27/2022

  Markoff Law represents ********************** LLC in this matter. Our records do indicate there has been communication between our office and *************************. A settlement payment agreement was discussed but the signed document was never received back and no payments were made. ************************* signed an Agreed Order for Judgment and it was entered by the Court July 27, 2022. Our office moved forward with a legal request for garnishment once payment were not received as agreed. Please advise if any other information is needed. 

  Customer response

  12/29/2022

   
  Complaint: 18632962
  
  I am rejecting this response because: I never received a letter of settlement to sign and return. Same as the attempt to serve me paperwork on Feb. 14th. Opp loans has agreed to a settlement and has stated that there will be no wage garnishment as stated in the email below. 

   

  RE: Fwd: Settlement agreement (2nd REQUEST) [ ref:_00D50ciJ8._5004u2otdmN:ref ]
  
  
  
  Payments <*****************************> via 7zj7jn7f5pa37a.5-cij8eai.na147.bnc.salesforce.com 
  to: ********************* <*******************>
  
  date: Dec 28, 2022, 2:55 PM
  subject: RE: Fwd: Settlement agreement (2nd REQUEST) [ ref:_00D50ciJ8._5004u2otdmN:ref ]
  mailed-by: 7zj7jn7f5pa37a.5-cij8eai.na147.bnc.salesforce.com
  security:  Standard encryption (TLS) Learn more
  : Important mainly because it was sent directly to you.
  
  
  Hello *******,
  
  Thank you for contacting OppFi. As a valued customer this is not the impression, we wish for you to have about the company. We see that you did in fact speak with someone regarding this matter. At this time, we will honor the settlement offer and will not garnish any payments. A supervisor in our payments department will be contacting you to discuss and speak with you regarding any questions or concerns you may have and to discuss more in depth. The supervisors name is *****. We apologize for any inconvenience this may have caused you at this time. If you have any questions or concerns, please feel free to contact our payments department at **************. Thank you for choosing OppFi.
  
  Regards,
  
  OppFi

   

  
  Sincerely,
  
  *************************

  Business response

  01/03/2023

  Markoff Law LLC will be stopping the garnishment following a direct settlement agreement between the customer and our Client. ********************** was unaware of this agreement when the prior response to the BBB Complaint was provided. 

• Initial Complaint

  12/21/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  **** THE EMPLOYEE THERE IS THE MOST DISRESPECTFUL U KNOW WHAT , ALSO THE RECEPTIONIST YOUNG IGNORANT MAN WHO ANSWERS THEIR PHONES, THESE PEOPLE ARE SCAMMERS AND CLAIM THEY ARE COLLECTING A DEBT, FROM 15 YEARS AGO??? WELL IM SURE THE LOAN COMPANY HAS SOLD THIS DEBT TO THEM FOR A MUCH MUCH LESS PRICE THAN WHAT I AM BEING CHARGED, IF THEY HAVENT ALREADY CLAIMED THIS DEBT AS A LOSS FOR THEM AT THE END OF THE ****** THEY HAVE STOLE $5000 PLUS FROM ME STRAIGHT OUT OF MY BANK ACCT AND MY BALANCE NEVER GOES DOWN,, I HAVE CALLED THEM NUMEROUS TIMES , LEFT MESSAGES AND NO ONE HAS CONTACTED ME, OH YEA THATS RIGHT YOU ALREADY GOT OVER $5000 OF MY MONEY WHY WOULD YOU WANT TO TALK TO ME, I HAVE TRIED TO PAY MY BALANCE IN FULL BUT INSTEAD THEY ARE GARNISHING MY WAGES AND MAKING MY LIFE A LIVING H*** I CAN NOT WAIT FOR THIS COMPANY TO BE EXPOSED FOR THE LIES . ***** ORDERED NO GARNISHMENTS AND THEY ARE STILL TAKING MY MONEY DISPITE WHAT THE JUDGE SAID

  Business response

  12/27/2022

  Markoff Law does not own this debt, it is a law firm representing the Plaintiff, ****** **************** I have pulled the recording from this referenced call with **** and it was in no way rude or disrespectful. Judgment was entered on this matter, as was a Wage Deduction Order / Turnover Order. All funds withheld were in accordance with that Garnishment Order and have been applied to the balance of the account. This Final Judgment accrues interest at the rate of 9% per year. Markoff Law has not taken any improper action.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩