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Headquarters Location

Bin Insurance Holdings, LLC

Insurance Agency
Insureon has provided coverage for more than 175,000 small businesses. This company both serves retail clients directly and supports leading…

This is a multi-location business. Find a location

Accreditation
BBB accredited business

Accredited Since: 4/1/2013

Years in Business: 10

BBB Rating
A+

Customer Reviews are not used in the calculation of BBB Rating

Customer Reviews

Average of 6 Customer Reviews

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Overview

Insureon has provided coverage for more than 175,000 small businesses. This company both serves retail clients directly and supports leading top-five banks, brokerages, and insurance companies in delivering their small commercial business, placing more than $200 million in premium annually. Details about its innovative online application, technology, and business model are available at www.insureon.com.

Products & Services

General Liability Insurance, Business Interruption Insurance, Business Owner's Policy (BOP), Errors and Omissions (E&O), Professional Liability Insurance, Hired & Non-Owned Auto Insurance, Commercial Auto Insurance, Directors & Officers Insurance, Commercial Property Insurance, Umbrella Insurance, Cyber Liability Insurance, Employment Practices Liability Insurance (EPLI), Workers' Compensation Insurance

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
30 N LaSalle Suite 2500, Chicago, IL 60602-2514

BBB File Opened:3/19/2013
Years in Business:10
Business Started:4/9/2010
Business Started Locally:4/9/2010
Business Incorporated:4/9/2010
Accredited Since:4/1/2013
Type of Entity:Limited Liability Company (LLC)
Alternate Business Name
  • Insureon Agent Solutions
  • Business Insurance Now
  • TechInsurance
  • Insureon
Related Businesses
Business Management
  • Mr. Ted Devine, CEO
  • Mr. Andy Wood, Manager
  • Mr. Jeff Somers, President
  • Ms. Evelyn MacAdam, Senior Director
Contact Information

    Principal

  • Mr. Jeff Somers, President

    Customer Contact

  • Mr. James Visperas, Director of Customer Care
Additional Contact Information

Phone Numbers

Email Addresses

  • Primary

Website Addresses

Customer Complaints

9 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Billing/Collection Issues
Status: Answered
anonymous user
I was insured with Insureon for all of 2019 and compliant with my clients. When attempting to renew in 2020 I was informed by my biggest client we were no longer compliant with their specific requirements. I worked with Insureon for 3 weeks to regain compliance even though nothing in my business had changed. They constantly assured me they had resolved the issue and it never was. After losing tens of thousands of dollars because my client couldn't allow me to work for them, I finally cancelled my policy with Insureon and hired a competent carrier. Now Insureon refuses to refund my $2022.80 Deposit I paid on a useless 3 week long non compliant policy. These people are thieves and the management breeds incompetency. Stay as far away from Insureon as possible. Looks like every other review here for Insureon is just as bad as mine!
Read More

Customer Reviews

6 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Kelly M

04/21/2020

This is by far the WORST company out there. I have gotten no where with them. Beware, they quoted me for WC with 4 employees at 121,000 payroll, I have the emails to prove what was quoted. When they did my actual policy, the premium was the same, but they lowered my payroll to 50,000! How do 4 employees make 50,000 a year total?? Also, I excluded my husband, but they did not actually exclude him! I have the COI showing that the officers are excluded, but they say just Im excluded, and not my husband. Needless to say, at audit time, after I paid my yearly premium in full, I was told I owe an ADDITIONAL $ 20,000! For a small electrical company with 4 employees! When I asked my case manager about this, I was told to just pay the additional money and they would fix it at renewal! So pretty much, since I was half way thru my 2nd year, they wanted me to psy upwards of $40,000 because they messed up and could not be bothered to help me! Needless to say, Im screwed right now and they are 100% useless! Stay far away! And I have the emails as proof and they dont care! And I was talking to one guy and told him who originally helped me. He said he did not know the guy, but had heard a bunch of stuff about him! URGH!!
anonymous user
Bin Insurance Holdings, LLC Response

04/24/2020

Hello Kelly, Thank you for sharing your feedback to help us understand your concerns. I have started to assist you by looking into what transpired and contributed to the additional charges you mentioned in your comments. I will follow up with my research findings and we can go from there. Best regards, James

Products & Services

General Liability Insurance, Business Interruption Insurance, Business Owner's Policy (BOP), Errors and Omissions (E&O), Professional Liability Insurance, Hired & Non-Owned Auto Insurance, Commercial Auto Insurance, Directors & Officers Insurance, Commercial Property Insurance, Umbrella Insurance, Cyber Liability Insurance, Employment Practices Liability Insurance (EPLI), Workers' Compensation Insurance

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
30 N LaSalle Suite 2500, Chicago, IL 60602-2514

BBB File Opened:3/19/2013
Years in Business:10
Business Started:4/9/2010
Business Started Locally:4/9/2010
Business Incorporated:4/9/2010
Accredited Since:4/1/2013
Type of Entity:Limited Liability Company (LLC)
Alternate Business Name
  • Insureon Agent Solutions
  • Business Insurance Now
  • TechInsurance
  • Insureon
Related Businesses
Business Management
  • Mr. Ted Devine, CEO
  • Mr. Andy Wood, Manager
  • Mr. Jeff Somers, President
  • Ms. Evelyn MacAdam, Senior Director
Contact Information

    Principal

  • Mr. Jeff Somers, President

    Customer Contact

  • Mr. James Visperas, Director of Customer Care
Additional Contact Information

Phone Numbers

Email Addresses

  • Primary

Website Addresses

Local BBB

BBB of Chicago & Northern Illinois

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.