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          Lakeview Heating and Cooling Inc. has 1 locations, listed below.

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            Business ProfileforLakeview Heating and Cooling Inc.

            Heating and Air Conditioning
            Revoked BBB accredited business

            Current Alerts For This Business

            Accreditation Revocation:
            On 08/30/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            6. Address disputes forwarded by BBB quickly and in good faith.

            6A. Provide a response to each complaint that:
            • Is professional,
            • addresses all significant issues raised by the complainant,
            • includes appropriate evidence and documents supporting the business' position, and
            • explains why any relief sought by the complainant cannot or should not be granted.
            Misuse of BBB Name and/or Logo:
            On 12/04/2023, 1/08/2024 and 1/18/2024, the Better Business Bureau contacted Lakeview Heating and Cooling, Inc requesting for the removal of BBB Accredited Business Torch logos from their website. Lakeview Heating and Cooling Inc is not an accredited business. Therefore, this business is currently violating the BBB's name and logo policy and has falsely stated BBB accreditation or referenced BBB's name in an unauthorized manner, despite BBB's efforts to get the business to cease using BBB's trademark. This use of BBB's trademark constitutes trademark infringement and is a violation of trademark rights of the International Association of Better Business Bureaus.  

            This matter has been referred to the International Association of Better Business Bureaus (IABBB) and the Illinois Attorney General's office for further action.

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Lakeview Heating and Cooling provides services for furnaces, air conditioning, and boilers.

            Products & Services

            Furnace Installation & Repair, Air Conditioning Service, Boiler Installation, Repair, & Maintenance, Indoor Air Quality

            Business Details

            BBB File Opened:
            2/14/2017
            Years in Business:
            7
            Business Started:
            1/7/2017
            Business Started Locally:
            1/17/2017
            Business Incorporated:
            1/17/2017
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Thomas O'Neal, Owner
            • Ms. Jennifer O'Neal, President
            Contact Information

            Principal

            • Mr. Thomas O'Neal, Owner
            • Ms. Jennifer O'Neal, President

            Customer Contact

            • Mr. Thomas O'Neal, Owner
            Additional Contact Information

            Fax Numbers

            • (773) 360-8783
              Primary Fax

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/19/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            *** came and replaced two **'s and one furnace. He had done the first furnace several years earlier and it worked well. The ** for the upstairs did not blow any cold air within two weeks of putting in. I called and *** came out and "fixed" it. It worked for a week then quit producing any cold air. Called multiple times over the late spring and summer and did not get an answer or a repair. Now we are starting to use the furnace *** installed and it is not producing as much heat as promised, making us have to go out and buy a ************ and use. THIS IS LUDICROUS to pay soo much money and not have two working units. Now I have found out that the company is out of business. I want *** to pay one of his competitors to come out and fix this or cover the charges.

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Eva K.

            10/19/2021

            I called for a tune up of my furnace. First , the tech had to call & ask someone if I needed a new igniter. It was recommended by the person on the phone for a replacement at the cost of $250 (part & labor). I bought it for $40 and it will take under a minute to replace. Next, I notice the condensation pump not working. This should been checked and cleaned during the inspection but we were so focused on the igniter issue, which by the way, is still working, I called about this and no one has gotten back to me yet. Finally, you will not receive a point by point list of what was checked, cleaned etc..so you will only get an invoice for "maintenance". That way they can't claim responsibility for any failures. I was ripped off and don't recommend these people!!!

            Local BBB

            BBB of Chicago & Northern Illinois

            BBB Reports On

            BBB reports on known marketplace practices.

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