Business ProfileforMarquette Bank

I, *******************, noticed some unrecognizable charges on my bank statement from Marquette Bank. I have been banking with this bank located at **************************************************** since ****. I visited the bank on 09/28/23 and spoke with ***************************** about these charges. She was very rude and upset me, because she accused me of authorizing all these charges. Even though Im *************************** my right frame of mind and drive every day.These are the charges that I was disputing on 09/29/23. The total amount is ******. Also, these are charges in August that ******** did not allow me to dispute. I have listed them as well, and they total ******.08/03/23 ***** **************** premium *********** 09/03/23 ***** One Stop Stationary Store *********** I received a letter on October 11, 2023 from Marquette Bank, which stated they are giving me a partial credit of ****** until they investigate. If the claim is denied, the credit would be charged against my account. I never received any other correspondence from the bank about the balance, so I decided to go to the bank to discuss this on 11/01/23 at around 1:30pm accompanied by my daughter. We wanted to speak to a manager, but ******* she said she was busy. ******* was nice in the beginning, but soon turned out to be very rude as well. We were in the bank for 45 minutes and they were never able to tell us about the money still owed. They even called the security guard and two managers that were too busy to help us earlier. They told us we had to leave the bank. I would like to be credited ****** plus the ****** for a total of ******. I feel heartbroken because I have been taken advantage of as a Senior Citizen. I have attached my bank statements with the charges, the letter from the bank, and dispute form that I signed on 09/28/23. Thank you so much ******************* *************************** email.