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Action Auto Rebuilders

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/25/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    T** transaction began on July 19, 2023, and last contact I had with ****** at Action Auto Rebuilders was on April 13, 2024. I paid $480.00 with my **********. According to my receipt, this payment was for a new Battery, Switch, and labor for Ignition Switch R*R. DISPUTE: I took my vehicle to t** body shop to have t** bumper fixed because someone hit my car while it was parked outside of my parents house. T**y did a horrible job on t** bumper. I gave it a one star review on ****** (I will include my ****** review from one year ago, as a supporting document). I NEVER gave anyone permission to repair t** Ignition Switch. After all, t** Ignition Switch was not broken. I only paid t** bill because t**y said t** work was done * I wanted t**m to give me my car back. I did explain to ****** and t** ot**r mechanic, t**y were not supposed to touch my Ignition Switch but, t**y didnt seem to care as long as t**y could get paid. Whatever else t**y did to t** car while it was t**re, caused coils to fall down, t** car to scrape t** ground, and a loud noise. Eventually, t** car had to go to anot**r shop. I had t** battery examined by anot**r mechanic, who told me I needed a new Battery because t** one Action Auto gave me was no good. I returned t** Battery to ****** * ** said ** would call me, but didnt give me any money or new Battery. He did say, I have to see what t**y are going to do. Who is t**y? I gave him my money, not t**y. He never called. Action Auto Rebuilders clearly took advantage of a female who requested body work * not mechanic work. T**y created problems with t** car that werent t**re before it went to t** shop. T**y lied and ignored me w**n I tried to resolve this matter a year ago. I really did not expect to be ignored for so long.

Action Auto Rebuilders is NOT a BBB Accredited Business.

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