Business ProfileforCars Commerce

Cars.com posts prices and "alleged great deals" that are highly misleading and compounds the problem by not requiring, the extra "dealer processing fees" and additional fees, tacked on by the dealer, with this one by ******************* of *********, ******** particularly noteworthy. Used 2007 ******* Town ********************* ****** mi.$8,500 $139/mo*trid="kjYTZU771rZziouKjcd4AA" trc Great Deal | $1,041 under Hot Car this car is popular and expected to sell soon.We compared this car with similar 2007 ******* Town Cars based on price, mileage, features, condition, and several other factors.Avg. market price $9,541 It's posted by cars.com as a great deal under some $1,000 but.... add the "dealer processing fees" ($899 and find out about it late in the 'game) and other fees no5 divulged by ******************* on cars.com or by cars.com and the actual price is $10,000. Add an independent mechanics' repairs of faulty air suspension ($650 estimate), $150 to replace black break fluid, 2 bald tires, and the real price is $11,000+Note that the sales manager was honest that these fees are "100% profit," to quote him precisely. After having reviewed the ad posted on cars.com his justification for not including the fees is that it's not required.... right... so publishing false advertising is fine by both ******************* of ********* and cars.com... good thing for all customers to know, not to forget the US and ******** governments.here's a copy of ***** Cadillac's ad on cars.com (does anyone see anything about fees)Sellers notes about this car 2007 Light Ice Blue Clearcoat Metallic ******* Town ********************* CARFAX One-Owner. Odometer is ***** miles below market average!WELCOME TO THE LARGEST CADILLAC DEALERSHIP IN THE ****** *****************************, ** Operating in Northern ** since **** Recognized as a Cadillac Master Dealer for Over 30 Years - Nobody Gives You *****. Right.... ***** gets more

Dear ********, We have reviewed your customer review on the ******************** site, thank you for bringing this matter to our attention. We regret you had anything less than a positive experience with us. Cars.com operates its site as an online advertising and research service for car buyers, sellers, and enthusiasts. Cars.com does not sell vehicles directly and is never a party to any transaction between buyers and sellers. Dealerships who list their vehicles on Cars.com are responsible for providing truthful and accurate information. We will address this issue with the dealership to ensure that it is presenting accurate listings, pricing, and availability. Dealerships who repeatedly violate our guidelines are subject to removal from Cars.com.