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Find a Location

Metro East Mortuary, P.A. has 1 locations, listed below.

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    Business ProfileforMetro East Mortuary, P.A.

    Funeral Homes
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/10/2018

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Funeral Services,  We also do Pet Funeral Services and Cremations.

    Products & Services

    Funeral and Cremation Services,

    Cremation Urns 

    Business Details

    Location of This Business
    12 Lebanon Ave, Belleville, IL 62220-1253
    BBB File Opened:
    12/15/2017
    Years in Business:
    6
    Business Started:
    6/5/2017
    Accredited Since:
    7/10/2018
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Ms. Charisse N Woods, Director
    Contact Information

    Principal

    • Ms. Charisse N Woods, Director

    Customer Contact

    • Ms. Charisse N Woods, Director
    Additional Contact Information

    Fax Numbers

    • (866) 824-9585
      Other Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    **** ******** was rude to me and my cousin then he called the state of Missouri and told them that my parents bodies were abandoned and I got the money for the funeral and he has taken money from my uncle in the amount of 1700, 3800, and 500 dollars. He also tricked my Aunt and told her to pay him more money.   I did not give him permission for him to embalm my parents and yesterday I tried to give him the money for the funeral and he told me he had cancelled everything. I told him Saturday evening I would have the money and he said OK then he texted me later and told me the funeral was cancelled. On Mothers day he told me to call him and he said there wasn't going to be a funeral even though I had the 3000 dollars I owed him.  It was rude for him to do that. Later he told me to bring the money and that we weren't going to have the funeral at the church and that it would instead be held at his office. I didn't want that.  He told me they would just get dropped off at the cemetery and then there would be no funeral.  Then he called the police and lied and said I was harassing him which is not true.  He made false allegations.  He just took them to the cemetery and buried him without my consent and now he is not answering my calls. So there was no funeral for my parents because of him and his dishonest business practices.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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