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The Lakeside Collection

Catalog Shopping

About LTD Commodities

For more than 50 years, LTD Commodities has been committed to selling top-quality merchandise at tremendous value …

2800 Lakeside Dr

Bannockburn, IL 60015-1246

7:00 AM - 11:00 PM

Accreditation
BBB accredited business

Accredited Since: 9/1/2005

Years in Business: 19

BBB Rating
A+

Customer Reviews are not used in the calculation of BBB Rating

Customer Reviews

Average of 191 Customer Reviews

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Overview

About LTD Commodities

For more than 50 years, LTD Commodities has been committed to selling top-quality merchandise at tremendous value prices. From our humble beginnings as small mail-order businesses, the LTD Family of Brands has grown to become one of the country's premier catalog and online merchandisers. And we are proud to say we remain a family-run company focused on one premise: satisfy our customers with high-quality products at a great value.

Business Details

Location of This Business
2800 Lakeside Dr, Bannockburn, IL 60015-1246

BBB File Opened:2/27/1997
Years in Business:19
Business Started:1/1/2001
Business Started Locally:1/1/2001
Business Incorporated:1/24/1963
Accredited Since:9/1/2005
Type of Entity:Corporation
Related Businesses
Business Management
  • Ms. Yana Schneerson, Call Center Manager
  • Ms. Pat Blumnethal, Call Center Manager
  • Mrs. Sue Krause, Service Manager
Contact Information

    Principal

  • Ms. Pat Blumnethal, Call Center Manager

    Customer Contact

  • Ms. Yana Schneerson, Call Center Manager
Additional Contact Information

Fax Numbers

  • (847) 236-3599
    Primary Fax

Phone Numbers

Email Addresses

  • Primary

Customer Complaints

73 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Delivery Issues
Status: Resolved
anonymous user
I made a purchase from the Lake side collection in March 2020 for 31.97. I paid by check and the check was cashed, however i never received my purchase. I have called them several times regarding my purchased. I was told that the reason why my purchase was not sent was because i did not include the shipping fee. I was never informed of a shipping fee, and so i just requested my money back, which the business if refusing to do.
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Customer Reviews

191 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Katie S

09/03/2020

Regarding the LSCPerks program: I, like sooooo many others, am so disappointed in this form of what is ultimately more of a scam than it is a loyalty program! I have enjoyed Lakeside Collections in the past, but now I recommend to my friends that any company with this type of business practice be avoided completely! I would have registered NO STARS, however I could not leave a review at all without leaving a star. I am so very sad that Lakeside feels they cannot do business without hiding in the small print!
... Read More

Business Details

Location of This Business
2800 Lakeside Dr, Bannockburn, IL 60015-1246

BBB File Opened:2/27/1997
Years in Business:19
Business Started:1/1/2001
Business Started Locally:1/1/2001
Business Incorporated:1/24/1963
Accredited Since:9/1/2005
Type of Entity:Corporation
Related Businesses
Business Management
  • Ms. Yana Schneerson, Call Center Manager
  • Ms. Pat Blumnethal, Call Center Manager
  • Mrs. Sue Krause, Service Manager
Contact Information

    Principal

  • Ms. Pat Blumnethal, Call Center Manager

    Customer Contact

  • Ms. Yana Schneerson, Call Center Manager
Additional Contact Information

Fax Numbers

  • (847) 236-3599
    Primary Fax

Phone Numbers

Email Addresses

  • Primary

Local BBB

BBB of Chicago & Northern Illinois

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.