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Find a Location

Abbott Laboratories has 40 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAbbott Laboratories

    Pharmaceutical Manufacturing
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Mail-Order Diabetic Testing Supplier and Parent Company Agree to Pay $160 Million to Resolve Alleged False Claims to Medicare
    On August 2, 2021 the business, Alere Inc, now owned by Abbott Laboratories, entered into a settlement with the The United States Department of Justice. The settlement settles allegations that the business from April 2010 until the end of 2016, Arriva, with Alere’s approval, paid kickbacks to Medicare beneficiaries by providing them “free” or “no cost” glucometers and by routinely waiving, or not collecting, their copayments for meters and diabetic testing supplies. Under terms of the settlement, the business agreed to pay $160 million to resolve allegations that they violated the False Claims Act. The settlement was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go here.
    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    St. Jude Agrees to Pay $27 Million for Allegedly Selling Defective Heart Devices

    St. Jude was acquired by Abbott Laboratories in January 2017.

    On July 8, 2021 the business entered into a Settlement with the Civil Division and the District of Maryland. The Settlement settles allegations that the business failed to disclose serious adverse health events in connection with the premature depletion of the battery in certain models of its Fortify, Fortify Assura, Quadra and Unify devices, which are implantable defibrillators used in patients at risk of cardiac arrest due to an irregular heartbeat. Under terms of the Settlement, the business agreed to pay $27 million to settle allegations under the False Claims Act that, between November 2014 and October 2016, it knowingly sold defective heart devices to health care facilities that, in turn, implanted the devices into patients insured by federal health care programs. This government action was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go here.

    At-a-glance

    Customer Reviews

    1.24/5stars

    Average of 67 Customer Reviews

    Customer Complaints

    161 complaints closed in last 3 years

    54 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Nutritional Drinks, Nutritional Suppliments

    Business Details

    This is a multi-location business.

    Find a Location

    Abbott Laboratories has 40 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      100 Abbott Park Rd, Abbott Park, IL 60064-3500
      BBB File Opened:
      1/1/1956
      Years in Business:
      136
      Business Started:
      1/1/1888
      Business Incorporated:
      1/1/1900
      Type of Entity:
      Corporation
      Alternate Business Name
      • Similac
      • Abbott Diabetes Care
      • Abbott Nutrition
      • Abbott Healthcare Limited
      Business Management
      • Mr. Robert Ford, Chairman and CEO
      • Ms. Karen L. Hale, Div. VP & Assoc. General Counsel-Commercial Litiga
      • Andrea Mahoney
      • Michelle Fifield, Communications Manager
      Contact Information

      Principal

      • Michelle Fifield, Communications Manager

      Customer Contact

      • Michelle Fifield, Communications Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      162 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      free style libre glucose reader.high amount of defective sensons.lack of english speaking personnel to resolve problem enormous effort required to resolve issues and can take up 1.5 hours of telephone time to resolve issues.iss
      Read More

      Customer Reviews

      67 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kerry G

      1 star

      04/01/2024

      Terrible company!! Bought their at home Covid tests, control line was not even a quarter filled. Test line said positive. So, I called them. Was told just assume its positive. It was Easter break.. had a college tour for my son, had to cancel come to find out, the test was wrong. After canceling Tours, Easter and a birthday, it was sad. I bought 2 other brands from Amazon and CVS and they were ALL negative. It was allergies. When I I called this company, they wouldn't even give me their legal department address. RED FLAG. Run from any Abbott products. Seriously!!      

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

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