63 Customer Reviews
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Review from Eddie C
5 stars04/09/2024
This company does everything they promise. One small problem was handled by customer service without any delay.
7K Metals LLC Response
04/11/2024
It's great to have you as part of 7k metals and we're happy to hear you are having a good experience!Review from Necole Q
5 stars01/29/2024
We have been members for two years now. Because of 7K we've collected an amazing amount of gold and silver bullion plus have a large collection of collectible coins thanks to the autosaver option. My experience with customer service is excellent. We've learned a lot about the industry in general. I am ****% happy to be a member of 7K.7K Metals LLC Response
01/30/2024
Thank you for letting us know you're enjoying collecting and your 7k metals experience. We're happy to have you as part of the family!Review from Mike C
5 stars01/03/2024
I absolutely adore and truly ***************** and its mission!!!7K Metals LLC Response
01/19/2024
Thank you for letting us know you're enjoying your 7k metals membership. We're so happy to have you as part of the "family"!Review from Brenda B
5 stars12/12/2023
7K Metals is the "Real Real"!!! Their gold and silver is real, their 4 owners are top notch; they are down to earth and the education that they give you in our back office is "Ivy League". Their compliance department won't accept anything less than "above and beyond the call of duty for their members". Eureka, I had been searching for a place to buy silver and gold for years and I have found it!!!7K Metals LLC Response
01/19/2024
We're so happy you found 7k! We work very hard to provide stellar service and support. Thank you for letting us know you're enjoying your 7k membership.Review from Andrew B
1 star11/10/2023
If you want to spend more on metal than it will ever be in your entire lifetime, I guess have at it. Thanks for essentially robbing my mom of nearly $3k.7K Metals LLC Response
01/19/2024
We work very hard to find offerings with the best pricing possible and there isn't a requirement to make precious metals purchases to maintain a 7k metals yearly membership. We're sorry to hear you feel your mother didn't get value from her purchases.Review from Suzan B
5 stars11/03/2023
The company has been great, I now have huge (thousands) of coins in savings, and with Stacknsell I can sell them if I need too.7K Metals LLC Response
01/19/2024
Thank you for letting us know you're finding value in your 7k membership and stacking precious metals! We're so happy to have you as part of the 7k "family"!Review from Solutions O
5 stars10/08/2023
I joined last year and only have positive experiences to share. I get *** metals when I request them and have never had any issues. I love that I can buy in fractional amounts. No other company is doing that, and so it's making it easier for more people to get in on the space for gold and silver.I also share the membership with others, since I see its value.People generally have no problems making Amazon richer, via a membership model, yet have a problem with a membership offering so much, and the ability to protect your hard-earned money. If 7k is not for you, that's ok. However, it's a great company with integrity, great founders and a great asset that has stood the test of time. Get educated, because schools are certainly not teaching this information, and that's intentional, in order to keep people in the same place generation after generation.7K Metals LLC Response
01/19/2024
Thank you for letting us know the 7k metals opportunity is working for you. We're so happy you're finding it easy to collect precious metals through your membership.Review from Shelley T
1 star09/25/2023
Disappointed. I joined because I wanted to buy ************** From the start I didnt understand having to pay a membership to buy. In my second year I knew my income was going to drop drastically so I emailed the company & asked to drop my account. 7K contacted the person I signed up under, not me. What? That person contacted me and offered to pay my renewal fee. I should have said no but I didnt. Now Im locked in another year paying more than 2x what it costs to buy ************** I again asked to cancel account and was talked into putting it on hold. Im now paying someone back for renewal fees. I cant afford coins. IDK where I can sell these colored animal coins for value I paid for them and every silver coin has decreased in value from the high cost to buy them. Rip off.7K Metals LLC Response
09/27/2023
We're sorry to hear you're disappointed with your 7k metals membership. We had correspondence from you in May 2023 saying your friend had paid for your yearly renewal and you wanted to keep the membership. We see you removed you monthly autoship from the processing schedule so you won't be receiving coins unless you make a purchase. Please feel free to contact 7k customer support and we'll be happy to help you with any questions or concerns you have.Review from Lorie T
1 star09/11/2023
Do not use this company, I paid the membership fee of $200.00, then decided this was not for me. when I tried to get my deposit membership money back, I did a email and got a response saying you don't get any money back, but you still had the benefit of the discount for a year. i tried to open the app to get discount and it was denied, I then called and was told I had to be transferred to corp. and was put on hold for 45 minutes, then finally hung up. tried again and was told I get no benefits for discounts on hotels, travel etc. so I basically gave them $200.00. i am very upset and will not recommend this company ever!7K Metals LLC Response
09/27/2023
We're sorry to hear the 7k metals membership wasn't what you expected. Our records show you requested to cancel well after the timeframe given in the policies and procedures you agreed to when you enrolled so we weren't able to offer you a refund. We are happy to help you navigate the benefits available to active 7k members.Review from Randolph B
5 stars07/29/2023
I you want something given to you for Free this is not for you If you want to work less and make more this is for you and your family and your friends Work smarter not harder and have more time for your family and life7K Metals LLC Response
09/27/2023
Thank you! It's great to hear you feel 7k metals is a good opportunity.
Customer Review Rating
3.89/5stars
Average of 63 Customer Reviews
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