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Find a Location

Byrider/CNAC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Byrider/CNAC

      925 W Kimberly Rd Davenport, IA 52806-5723

      BBB Accredited Business
    • Byrider/CNAC

      125 S Roosevelt Ave Burlington, IA 52601-1759

      BBB Accredited Business
    • Byrider/CNAC

      3837 1st Ave SE Cedar Rapids, IA 52402-5602

      BBB Accredited Business
    • Byrider/CNAC

      2426 SE 14th St Des Moines, IA 50320-1101

      BBB Accredited Business

    Business ProfileforByrider/CNAC

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/21/2005

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers sales and financing of used vehicles. This company offers the sale of used vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Byrider/CNAC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Byrider/CNAC

        925 W Kimberly Rd Davenport, IA 52806-5723

        BBB Accredited Business
      • Byrider/CNAC

        125 S Roosevelt Ave Burlington, IA 52601-1759

        BBB Accredited Business
      • Byrider/CNAC

        3837 1st Ave SE Cedar Rapids, IA 52402-5602

        BBB Accredited Business
      • Byrider/CNAC

        2426 SE 14th St Des Moines, IA 50320-1101

        BBB Accredited Business
      Location of This Business
      925 W Kimberly Rd, Davenport, IA 52806-5723
      BBB File Opened:
      3/14/2005
      Years in Business:
      28
      Business Started:
      1/1/1996
      Business Incorporated:
      10/2/1995
      Accredited Since:
      3/21/2005
      Type of Entity:
      Corporation
      Alternate Business Name
      • CR Auto Sales Inc
      • QC Auto Sales, Inc
      • JDB Auto Sales, Inc
      • Burlington Auto Sales LC
      Business Management
      • Russ Larson, Owner
      Contact Information

      Principal

      • Russ Larson, Owner
      Additional Contact Information

      Fax Numbers

      • (563) 386-7771
        Primary Fax
      • (319) 754-1993
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/02/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I have a car payment with *******************, i was making a $300 dollar payment bi-weekly while working and getting paid biweekly, now im on unemployment benefits getting paid weekly, so paying $150 weekly, which still amounts to the total of $600 monthly, im being asked to make $300 payments weekly after making $150 weekly payments for the past 2 months, which equals to a $1200 monthly payment, Byrider is claiming I am not up to date on my payments. If i pay $300 a week, this leaves me with $100 for my rent, utilities, food, basic needs, etc. I feel as if the only option is to give my vehicle back and go without. Im getting emails from Byrider staring if i make a $300 payment im caught back up, that also puts me again at $1200 a month when my payment weekly is $150, biweekly $300 or monthly $600.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sean D

      1 star

      01/07/2022

      i dont even know where to begin. Ive had this car now for 8 months and have had nothing but problems with not only the car but the dealership and the warranty. 5 months ago when my daughter was literally being born I was told my car will be repossessed if I dont make a payment in the next hour, as my daughter was being born, mind you I have made all payments on time. I was two hours late!!!. But wait theres more!!! The day I got this car and test drove it my Rpm was at **** at only 45 mph steady. The salesman said there wasnt any issues with it after some time they said they will replace the transmission. Now I am a safe and cautious driver I dont hotrod my cars and I keep up with maintenance at almost OCD level, 2 weeks ago I got into my car to go to work and noticed a grinding sound and the car began jerking and bolting. Transmission went bad Again!! I live 2 hours away from this Scam lot in Rolla so it takes me having to take off work to take care of any issues. I dropped it off and wasnt told anything or given any information about when it would be done or if it would be covered under warranty. A week later I called in and they said it was finished so I drove 2 hours down to Rolla as soon as I got in the car it sounded worse than when I brought it in. 5 miles down the road I parked and noticed oil was all over the road. And my brakes had mysteriously become extremely stiff. This place needs to be shut down. They seem to do warranty work with paper clips and gum. I deeply and truly feel as if this place needs to be investigated.

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