Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Amazon Stone has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforAmazon Stone

            Natural Stone
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/24/2009

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            With thousands of products and the south-side's largest indoor slab warehouse, Amazon Stone is
            our One-Stop Remodel Shop. Whether you're just looking for a countertop or a full kitchen remodel,
            you'll want to be sure to come by and browse our varied and abundant inventory of slabs.

            Products & Services

            Cabinets & countertops, Fixtures, faucets and sinks, Tile services, Licensed installers & Next Day appointments

            Business Details

            BBB File Opened:
            10/17/2008
            Years in Business:
            17
            Business Started:
            9/1/2006
            Accredited Since:
            4/24/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • N C V Enterprises, LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            10:00 AM - 3:00 PM
            Su:
            Closed
            Business Management
            • Mr. Nico Vogel, CEO
            Contact Information

            Principal

            • Mr. Nico Vogel, CEO

            Customer Contact

            • Mr. Nico Vogel, CEO
            Additional Contact Information

            Email Addresses

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/02/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I have returned several items to Amazon and its been over 25 days since they received the returned items and they are all of a sudden asking for and ID for a refund. I do not recall them asking for my ID to purchase the items. It seems like a scam. I have order numbers of the items returned, I can get them to you if you need. I would like my refund for all my items. I have reached out to my credit card company for this matter as well.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Wilfredo R

            01/26/2022

            We hired Amazon Stone for a large kitchen make over to include cabinet refacing, and we are now almost a year later with drawers that are busted and broken, drawer fronts that are the wrong size, and one drawer front that is completely missing among other discrepancies, caused by complete negligence. The owner of Amazon Stone made an agreement to rebuild the drawers with like solid wood, stained to match, and replace the doors, but has not only failed to do so, but took one door with him and refused to return it to us even though they advised the Better Business Bureau that they were working with us to come to a satisfactory resolution. We have since been sent emails that seem blackmail-ish in nature, which we cannot agree to. At this point, they are completely non responsive, our drawers are unsafe and un-useable, 23 of them. They have caused a tremendous hardship to us not to mention a huge financial loss. We would not recommend them for any job of any kind. We are a retired military family, and want to warn others who may fall victim to their work ethics and lack of professionalism.

            Local BBB

            BBB Atlanta & NE Georgia

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.