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Business Profile

Auto Warranty Services

MemberCare
BBB accredited business seal
BBB Accredited BusinessARated by BBB
Visit Website(844) 296-6781Email BusinessWrite a Review

About

Overview

MemberCare

6010 Atlantic Blvd

Norcross, GA 30071-1303

View Service Area
See Hours
Operating Hours
8:00 AM - 8:00 PM
8:00 AM - 8:00 PM
8:00 AM - 8:00 PM
8:00 AM - 8:00 PM
8:00 AM - 8:00 PM
9:00 AM - 12:00 PM
Closed

BBB Accreditation & Rating

MemberCare is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A

Reasons for rating

  • 20 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

MemberCare exists to create a better claims experience and to improve vehicle buying and ownership. We provide unbeatable and transparent vehicle protection, collaborative support, and innovative tools to help you succeed. And we continuously look for reasons to pay every claim and support credit unions in providing the value their members demand and deserve.

BBB Accredited Since: 5/22/2019

Years in Business: 7

Products and Services

Vehicle Service Contract , Mechanical Breakdown Insurance , Edge Bundled Coverage, Claims Handling, Maintenance Reimbursement, Vehicle Protection, Vehicle Service Contract

Business Details

Local BBB:
BBB, Greater Atlanta
BBB File Opened:
5/9/2019
Business Started:
9/14/2018
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Jennifer Haddow, SVP of Marketing
Torrey Jaslar, Escalations Manager
Joe Ross, Claims Manager

Additional Contact Information

Principal Contacts
Jennifer Haddow, SVP of Marketing
Customer Contacts
Torrey Jaslar, Escalations Manager
Joe Ross, Claims Manager
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Social Media

Additional Information

Payment methods
All major credit cards.

Business Categories
Auto Warranty Services, Auto Warranty Plans, Insurance Agency

Latest Reviews

  • Tejaun M

    "At first MemberCare has been a pleasure to work with for both of my vehicles but nearing the end of my policies it's been a completely different story. If it was not for such great service and communication at the beginning of my term then the rating would be a lot lower." ... Read full review

  • Debbie H

    "They dont pay claims on preexisting conditions! Really!" ... Read full review

  • michelle h

    "When I refinanced my car, Membercare driver protection was added to my loan by the credit union I refinanced with. The cost was substantial." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.