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          Rhino Shield by Georgia Coatings has 1 locations, listed below.

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            Business ProfileforRhino Shield by Georgia Coatings

            Protective Coatings
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 19 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/24/2009

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Rhino Shield is a multi-layered, acrylic-urethane high-build paint coating that offers durable, low-maintenance protection. Our exterior paint carries a 25-Year Transferable Warranty and helps prevent costly maintenance by eliminating the need to repaint. 

            Products & Services

            Exterior Painting and Coating, Roof Sealing, Inspection and Repair, Water and Fire Resistant Painting Contractor, Residential Painting and Coating, Commercial Painting Contractor

            Business Details

            BBB File Opened:
            4/17/2009
            Years in Business:
            14
            Business Started:
            4/2/2009
            Business Incorporated:
            4/17/2009
            Accredited Since:
            4/24/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Georgia Coatings, Inc.
            • Rhino Shield
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:00 PM
            T:
            8:00 AM - 4:00 PM
            W:
            8:00 AM - 4:00 PM
            Th:
            8:00 AM - 4:00 PM
            F:
            8:00 AM - 4:00 PM
            Sa:
            By Appt. Only
            Su:
            Closed
            Business Management
            • Ms. Roxanne Ecklund, CEO
            Contact Information

            Principal

            • Ms. Roxanne Ecklund, CEO

            Customer Contact

            • Ms. Roxanne Ecklund, CEO
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/14/2023

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            We originally had our home painted by Rhino Shield (Georgia Coatings) completing on 10/21/2015. It/ I have a 25 year warranty on this paint. What was not mentioned to ** is that the paint does not adhere to wood. It does adhere to Hardiplank. Mid year 2021, I began calling to get a representative to come view how the paint on the wood was flaking off. It was all around the roof edges. As yet, no representatvie has come to my door representing this company. I would like to know how do we move forward?The warranty was mainly for the paint, I guess. It is supposed to be the greatest and best. That is not so, IT DOESN'T LAST 25 YEARS. I did have other issues that same summer and had two contractors come out. I did request paint for the first and second contractor. The second contractor was from Terminx. I called and began requesting help on how to keep the warranty in place if another company painted. We resolved all this, and I do have emails from July 25, 2021 stating that the paint would be warranted if painted by Benco.As I had been calling for the past two/three months in the Summer of 2021, I finally gave up on requesting help from Rhino Shield. The customer service department is very good at excuses, evading the issue, telling me "your builder must have used preprimed wood: that's why the paint is peeling" Not good enough! The painters should have know how to prime and paint all wood regardless of any what if's.I have begun calling again for an appointment and again have been delayed. I was given the date of 6/20/2023 at 4pm, They did locate us in their database. I am now back to having the Service Technician evaluate. If he arrives, he must come to my door and annouce his presence on my property. I want to know how to resolve these issues of an over exaggerated cost for paint that is not worth the warranty given to **.At this point I do not recommend this company or product to anyone.
            Read More

            Customer Reviews

            19 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joe T

            01/11/2024

            This is my second house where I have contracted Rhino Shield. ******* and his crew are exceptional. Great prep work and process. All of the paint lines from one color to another are crisp, straight, and clean to include the paint scheme of my garage doors. You get what you pay for! I drive past my old home from time to time that was painted 7 years ago and it looks as good as the day it was painted. Great product, 25yr warranty, cant lose, great investment.

            Rhino Shield by Georgia Coatings Response

            01/12/2024

            Thank you for choosing us a second time! It was such a pleasure working with y'all again. Also, thanks for taking the time to write this kind review.

            Local BBB

            BBB Atlanta & NE Georgia

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