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Business Profile

Travel Services

Next Vacay

Reviews

Customer Review Ratings

4.5/5 stars

Average of 8 Customer Reviews

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Review Details

  • Review fromLianna M

    Date: 09/19/2023

    1 star

    Lianna M

    Date: 09/19/2023

    This is absolutely appalling to wake up to. I just got a bank notification that your company has attempted and successfully taken money from my bank account. I have never wanted nor pondered on the idea of having a subscription with your company and now not only did u take it upon yourself to force me to have a subscription, but you have taken money from my bills. I have already emailed your company and have now checked to see that not only did u run a payment on my behalf without permission, your company attempted multiple payments within a matter of a few minutes and attempted to use a card that has been closed for months now. Companies around the world are doing this is people and not caring about the impacts it has. This is just wrong ethically & morally. If no action is taken by this company I will be working with my bank to dispute it.

    Next Vacay

    Date: 09/20/2023

    Thank you for sharing your experience with us, ******, and we're so sorry for any confusion or inconvenience this may have caused. Our records show that we received a previous sign-up from you and have been successfully delivering our product to your registered account. We have not received any previous requests to cancel or update this account, so your subscription was set to renew for another year of service, and the card on file was automatically charged earlier this week. Because the payment is a recurring bill and to ensure subscription services can continue without interruption, our system automatically reattempts the charge if it fails initially. Again, we apologize if this caused any problems on your end.To clarify, Next Vacay is an annual subscription service, and we make it clear upon sign-up and on our website that the subscription renews annually on the date you are first charged. However, we understand that our service, and subscriptions in general, are not always the perfect fit for everyone, so we offer both a 30-day free trial and a 6-month money-back guarantee to ensure members can get the most out of our services before committing to the subscription. Members can cancel their subscriptions at any time or turn off their auto-renewal/subscription feature to ensure they are not charged with recurring payments. Before your help request on September 19, 2023, we had not received any prior inquiries or requests to update or cancel your account and were unaware of any issues. Rest assured, your account has now been canceled and refunded as requested, and you should have received written confirmation of this to your registered email address. If you have any other questions, please feel free to respond to our email or start a new inquiry directed at ******************************** and our team will make sure you're all set!-
  • Review fromSonya S

    Date: 05/09/2023

    5 stars

    Sonya S

    Date: 05/09/2023

    Im very late posting my reviews but we have used Next Vacay a couple of times. The first flight deal they find was to all the shades of green ***-****** to DUB- D u b l ****** r e l a n d and the second one was ***-P h i l l i e to pink beaches of B e r m u d a. We had talked about these places but were not actively searching at the time. When the Next Vacay team sent these emails with such great prices we knew we had to jump on it!! Thank y'all so much and we look forward to what you will find for our next adventure.

    Next Vacay

    Date: 05/11/2023

    That sounds amazing, *****! We're so happy we could spotlight these great deals and help you take advantage of some fantastic trips. First, the rolling hills of Ireland, then the ***** beaches of *******; we love turning these travel dreams into reality and can't wait for the next opportunity to help you jet set off to a new destination. Here's to your next ***************!
  • Review fromKimberly B

    Date: 01/08/2023

    5 stars

    Kimberly B

    Date: 01/08/2023

    Absolutely wonderful trip thanks to Next Vacay. I love the alerts, and without this alert, I would have never thought to go to ****************. Thank you!!!

    Next Vacay

    Date: 01/09/2023

    So happy to hear you had a blast on your trip to ****************, ***! We love helping people travel for less and, even better, travel to places they may have never thought of without these alerts. We can't wait to see where else you travel with these deals, and here's to many more amazing trips in your future!
  • Review fromJennifer B

    Date: 01/05/2023

    5 stars

    Jennifer B

    Date: 01/05/2023

    I've been a subscriber for years and love to see the deals. I've shared nextvacay with others. This was my first time getting a deal I needed and being able to book it right away. It was fantastic - I saved 50% on my overseas trip thanks to this service. 100% recommend.

    Next Vacay

    Date: 01/09/2023

    Congrats, ********! We're so happy that you've enjoyed seeing the deals come through, and we're ecstatic the perfect deal finally worked out. We hope you have a fantastic time on your tripmade all the sweeter because you saved some big bucks on your tickets! Thanks for recommending our services to your friends, and we can't wait to see where our flights will take you next. Happy travels!
  • Review fromAll C

    Date: 11/09/2022

    5 stars

    All C

    Date: 11/09/2022

    Absolutely perfect I was able to book a flight without any connecting flights for my husband and I 's 15 year anniversary trip! Thank you so much for finding this deal!!! We were able to save money on flights to ******* to head on an ******* cruise!! Thank you thank you thank you!!!!

    Next Vacay

    Date: 11/14/2022

    Happy 15th anniversary, *******! With such a special occasion coming up, we're so happy we could help you celebrate it with a great deal to the Emerald ***** We hope you have an amazing flight and a wonderful time enjoying the sights, sounds, and magical moments of your ******* cruise!
  • Review fromAlex C

    Date: 08/26/2022

    5 stars

    Alex C

    Date: 08/26/2022

    Just grabbed a $137 pp nonstop round trip from ******* thanks to NextVacay alerts !!

    Next Vacay

    Date: 08/29/2022

    What a price! So happy to hear you were able to snag that deal and now have plans to explore the Big Apple, ****! We hope you have an amazing time under the city lights, enjoying the hustle and bustle of the City That Never Sleeps. Happy traveling!
  • Review fromCarey M.

    Date: 07/13/2022

    5 stars

    Carey M.

    Date: 07/13/2022

    Finds great deals and leads you right to the page to book! Just booked my family of 6 round trip tix to *** for a great deal!

    Next Vacay

    Date: 07/14/2022

    That's wonderful to hear, *****! We believe travel should be easy, and we try and minimize the steps on the member end. So all you have to do is click, confirm, and book! We're so happy you were able to take advantage of this deal with your family, and we're sure you're going to have an amazing time in ***. Enjoy the Big Apple! :)
  • Review fromSusan S

    Date: 06/15/2022

    5 stars

    Susan S

    Date: 06/15/2022

    Thank you, Naveen and Shaylee. I booked a trip to ******** with my mom and older sister to celebrate my 60th birthday in October! For what it normally costs one person to head to *************, I was able to book all three of us! YOU made that possible Appreciate it!***

    Next Vacay

    Date: 06/15/2022

    We're so excited for you, *****! It means the world to us to be able to make stories like yours a reality. We're so happy you'll be able to celebrate such a momentous occasion with your family and make more unforgettable memories in beautiful *************. Happy travels!

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