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Business Profile

Used Car Dealers

Best Used Cars of Georgia LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/30/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchase this vehicle I saw from Best Cars of Georgia a few wks ago in Aug 2024. I thought this was a reliable reputable dealer w/ dependable vehicles instead I purchase a lemon that does not run w/ lots of mechanical problems. I NEVER had this problem when we purchased vehicles from *******. My co worker and her husband also purchased a lemon from best cars of Georgia.. I will be taking Best Cars of Georgia to small court . Purchase the vehicle less than a month.. So NEVER trust this dealership when looking for reliable vehicle. And NEVER purchase a vehicle from Best Cars of Georgia. No one should be ripped off like this. This vehicle does not start and no one knows whats wrong w/ it

  • Initial Complaint

    Date:10/27/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a car for $16,000 cash on July 7, 2023. Since then today being almost the first of November the dealership still have not provided a title. The dealership also uploaded fraudulent documents to the county which allowed me to obtain a tag and registration. The reason I know the documents are not legitimate is because I reached out to the county and they said that the dealership uploaded blank documents. So the registration and tag should not have been issued at all. The contract I signed along with the advertisement for the listing for the car stated that the title was clear as well. After following up with the records and dealership I was notified that there was indeed a lean on the car/title. After four months of headache and stress, I want to ensure that the dealership gives me my money back, is shut down, and never sells another car again.

Best Used Cars of Georgia LLC is NOT a BBB Accredited Business.

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