Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

About

About This Business

Package management solution for apartment communities that includes specially designed smart shelving, sophisticated software, and In-Room services to help manage delivery drivers and resident packages.

BBB Accredited Since: 3/30/2020

Years in Business: 11

Products and Services

Shipping Services, Delivery Management, Package Handling, Package Installation, Package Management Solution, Package Storage, Resident Communication, Retrieval System, Security Monitoring, Space Configuration, Technology Support

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
8/19/2019
Business Started:
1/1/2015
Business Started Locally:
1/1/2015
Business Incorporated:
3/25/2016
Type of Entity:
Corporation
Alternate Names:
Hello Package
Business Management:
Mr. James Grady, President/CEO

Additional Contact Information

Principal Contacts
Mr. James Grady, President/CEO
Customer Contacts
Mr. James Grady, President/CEO
Additional Email Addresses
Primary: Email this Business

Additional Information

Payment methods
All major credit cards

Latest Reviews

  • Amb W

    "The level of customer service provided by this company is utterly abysmal. They offer a phone number, but don't expect anyone to answerits merely a faade." ... Read full review

  • Savannah L

    "This is the most unprofessional and ineffective company that I have ever had the misfortune of having to use. I live in an apartment complex that requires residents to have our packages and shipments delivered to our package room via HelloPackage." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.