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Business Profile

Carry Out Food

Popeye's

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carry Out Food.

Reviews

This profile includes reviews for Popeye's's headquarters and its corporate-owned locations. To view all corporate locations, see

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Popeye's has 525 locations, listed below.

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    Customer Review Ratings

    1.13/5 stars

    Average of 155 Customer Reviews

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    Review Details

    • Review fromTameka D

      Date: 04/25/2025

      1 star
      This the worst place to eat. The staff are rude and you can never call and speak with anyone. Popeyes owners are not aware their paying people to be rude. But I told the lady at the drive thru that if she was mad to quit and find another job where you are happy at and start treating people with respect. This my money and I dont have to spend it at this dirty a** resturaunt.
    • Review fromRobert J

      Date: 04/14/2025

      1 star
      Mfs rude and manager threw my food at me 4/14/2025 @6:21 pm im a black man almost to jail over some chicken
    • Review fromLANE M

      Date: 04/04/2025

      1 star
      WARNING! Be extremely cautious eating here. I live in ********************** and been wanting Popeyes for a long time since I don't have one in my city. I ate at Popeyes in *************, ******** after a doctors appointment I had there. The fountain drinks tasted extremely bad like they haven't been cleaned in forever, the food was cold a few minutes after I received my food, and just as I ate my food and left to drive back to my city in ******** I puked it all up as I was driving. This is totally unacceptable.
    • Review fromAround T

      Date: 03/27/2025

      1 star
      Nasty and trashy they have dope head in there all day long in nasty in there in they never have no chicken ready in if they do got Chicken ready its half cooked I hate this place so bad.
    • Review fromRenee E.

      Date: 03/17/2025

      1 star
      Approximately 5 Days Ago I Went In The Lobby & Was Met With Chaos. There Was Yelling & Cussing While Myself & 2 Other Patriots Waited. From What I Gathered From The Disturbance It Was In Reference To A Key That Was Needed. It Was Being Said The Other Manager Didn’t Leave It. The Whole Time This Is Going On There Is No One Up Front Or At The Drive Through. All Work Had Stopped. There Was 1 Female Employee Trying To Aid The Manager In The Office While The Male Cook Just Stood There. After Understanding We Were Not Going To Be Acknowledged The Customers & I Left!
      A Couple Days After That Situation, I Walked Inside The Lobby. Heading To The Counter I Was Interrupted By A Manager Sitting At A Table To My Left. She Stated “She’s About To Close The Lobby”. I Told Her The Doors We’re Not Locked. She Repeated Her Earlier Statement. I Then Proceeded To Read The Lobby Hours. Being At The Time It Was Not Even 8:30pm On This Weekday, I Told Her The Lobby Hours Are Until 10pm Weekdays. She Still Stated She’s About To Lock It Up. I Found This Disturbing Being It Was Customers At The Counter. Furthermore That She Was Sitting At A Table Having A Conversation With Someone She Knows Personally In The Exact Same Lobby She’s About To Lock Up.
      I Decided To Leave The Inside But Waited Outside To See If She Will Actually Lock The Lobby Doors. After 5 Minutes, She Did Not Lock The Doors But She Did Continue To Turn Others Around Once They Came Inside The Lobby. It’s Bad Enough That This Place Is Unkempt But To Hire Those Who’s Attitudes & Unprofessionalism Matches Is Unacceptable.
    • Review fromMad F

      Date: 03/14/2025

      1 star
      Please be very mindful of popeyes their overcharging people and want answer their phone and u can't talk to anyone in customer service
    • Review fromMark S

      Date: 03/13/2025

      1 star
      Pine Bluff AR.
      Arrived at drive thru and waited 30 minutes to order at speaker. 10 more minutes to arrive to cashier window. I handed associate my card. She stated our card machine is down cash only.
      I said wow it just went down? Associate stated no it's been down for a while. Only COMMON SENSE would be to tell customers at speaker CASH ONLY or have a post sign on menu board. I'm a independent IT tech and I fix problems like that all the time. I haven't work at this Popeyes but have at other local fast food chains in area. My findings SOMETIMES ******** *********. ********** * ******** cable from a device. It's sad that a lot of people in Pine Bluff will drive to White Hall to order food
    • Review fromKelli M

      Date: 03/12/2025

      1 star
      This Popeyes is the WORST! I was driving through Mountain Home AK on March 8, 2025 and decided to stop at this Popeyes for dinner. The person who took my order was very rude to me and my daughte. Her name was **** and she treated us with such disrespect by telling us we were being too loud and to go sit down and be quiet! My daughter is 6 years old and has an anxiety diagnosis and sometimes appears to be hyper, however, that should not be something this Popeyes employee needs to address by just taking an order for food. I do not think **** needs to be serving customers and should be placed in a back position not serving the public. I am appalled of this disrespectful treatment as a paying customer, therefore I will not visit another Popeyes location in the future since they apparently do not hire friendly customer service individuals.
    • Review fromNia B

      Date: 02/23/2025

      1 star
      I visited the Popeyes location in ********, **. This was by far the worst experience I've ever had at a Popeyes location. I visited on a Sunday to pick up a mobile order, and during my interaction with the employee, *****, I was met with unprofessional behavior. He repeatedly used profanity, telling me to "take your sh*t" several times. I immediately asked to speak with a manager, and when he returned to the window, he informed me that he would "come outside".I then reached out to the Regional Manager, ****** ********, who assured me he would review the audio and follow up with a call. Unfortunately, I never received that call. Despite multiple follow-up attempts on my end, I received no response. Days later, I was contacted by someone from HR, who claimed that they had reviewed the video footage and found no concerning body language from the employee. She dismissed the profanity and the threat made towards me, even suggesting that I was the aggressor.This experience has been incredibly disappointing. I am upset not only by the employee's behavior but also by the complete lack of accountability from the company. It's concerning that Popeyes allows such disrespectful treatment of customers without taking meaningful action.
    • Review fromTyja D

      Date: 02/18/2025

      1 star
      They are ****** they called me a black b**** because I ask her to wear gloves after I saw her dig n her ****....This is un acceptable for anyone to call me a *****...Nobody need this from a restaurant,If you dnt like black people then leave the world because we here baby ...stop hating on black people we make this world go around ..wake up

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