Reviews

This profile includes reviews for Popeye's's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Popeye's has 525 locations, listed below.

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  Popeye's

  400 Perimeter Center Ter NE STE 1000 Atlanta, GA 30346-1234

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  Popeye's Chicken & Biscuit

  18550 Northwest Fwy Houston, TX 77065-5560

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  Popeye's

  1100 S Main St Lilburn, GA 45322-2819

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  Popeyes

  1903 US Highway, Route 1 Rahway, NJ 07065

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  Popeyes

  4408 EDMONDSON AVE Baltimore, MD 21229

Review Details

• Review fromLolita R

  Date: 03/30/2023

  1 star
  Waited for 25 mins to be waited on at the Popeyes at *****************, and I was inside the store, waiting to be waited in the manager ask me what I needed because she was at the drive thru window in I told her I wanted to places a order and she started to fuss at the 3 persons behind the counter, because they were working on door dash and the long line of people in front of them, definitely first time ever that has happen that your customer in front could be totally ignored if they are not forgotten to put some of your order in your bag, they just dont wait on you, and manager told the cashier that she was tired of looking at me. What?, worst experience every at a fast food place.

• Review fromBrad G

  Date: 03/22/2023

  1 star
  I just purchased a chicken sandwich from this location and was charged **** for it. The current TV commercial which I see about 50 times a day says the price for a chicken sandwich is ****. This Popeyes location owes me a dollar. When I told the cashier about the current TV commercials, she said that they are wrong. I have problems every time I go to this location - avoid it at all costs.

• Review fromSusan B

  Date: 03/21/2023

  1 star
  Half the time we go to the ****************. Location in ***********, ** they are out of chichken. This time I placed an order. Paid for it, didnt recieve a receipt and my change. Asked for my change and she told me they will bring it out with my order and to pull foward. I waited, they brought order I then asked for my change - she looked at me snd said " we dont have any change. Were not giving it out" WHAT!!! I questioned her and she told me I could talk to the manager but would have to come in the store and that they still wouldnt have any change. I left saying I never come back and would report this. She said 'do what you have to do' inreal business practice!! Never again. Like their product but will never return. Their service inside of the store is just as bad in taking care of customers.

• Review fromDEBRA S

  Date: 03/08/2023

  1 star
  Your store @***************************************************** is trash! Every time I enter that store there's only 1 or maybe 2 people working. And of course, the door is locked, and drive thru takes over 30mins. The woman who works there has the nerve to be rude. If this restaurant can not keep employees pay more or shut the door. This has happened on more than one occasion. Fix your store during the day and your rude worker. Its only one so you should know who it is.

• Review fromDe P

  Date: 02/07/2023

  1 star
  I received extremely poor customer service at this location iput kna promo that I qualified for that they refused to honor. The young man at the was rude and the manager insisted that the promo could not be honored I've never had such a problem. Not mention the lousy customer service.
  

   

• Review fromIsr R

  Date: 01/19/2023

  1 star
  THIS STORE IS SO NASTY AND THE MANAGER WAS DIGGING IN HER NOSE WHILE TRYING TO FIX CUSTOMERS FOOD, SHE DIDN'T HAVE ANY GLOVES ON AND THE LONG NAIL WERE VERY DIRTY....PLEASE DON'T EAT FROM THIS PLACE...THE CASHIER AND MANAGER HAVE VERY POOR ETIQUETTE AND LACK THE CUSTOMER SERVICE THAT EACH CUSTOMER DESERVES

• Review fromThomas M

  Date: 12/25/2022

  1 star
  Placed a pick up order on 11/13/22 for 64 $ of food. When arrived at home it was 11 pieces short, about 25 $ worth. I call that theft by a merchant. To far to travel to have it corrected for event needed for, 35 miles round trip. Have tried to call store, mail box full, corporate offices have shut their phones off; *****, ********************************* Tried their complaint # and only promises someone will contact me. Complaint # *******. Poor excuse of customer service, both reply to issues and filling orders.

• Review fromLaShon M

  Date: 12/21/2022

  3 stars
  I was given a Popeyes gift card for a Christmas gift and I found out that not all Popeyes honor the gift card. I was not able to use it while on vacation in *********. I am not able to use it at most locations in ******************. I was told by one Popeyes that different franchises do differently. I suggest that no one buy their gift cards.