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Business Profile

Collections Agencies

Hart & Associates Group (Imposter)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/23/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by ************************* Group LLC about a medical bill that was zeroed out by the hospital back in 2012. They stated that the hospital is suing me for over four thousand dollars. They then set me up to settle the bill for $1,050.88. I paid it and that was the end of that. I then get a call from another company saying the same thing.

  • Initial Complaint

    Date:06/28/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There was no transaction. They said that I owed over ******* for medical. That with court cost it was over *******.

  • Initial Complaint

    Date:05/08/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *** from ************************* Group LLC called me today and said that if I did not pay "X" amount of dollars immediately that I would be sued by the county I live in and a lien would be placed on my bank account. She had enough of my personal information, and enough information about the so called debt from 2016 to convince me to pay her half the original amount. After researching the *** for medical bill debt collections in ** (4 years), I realized I was scammed. I find it odd that I called the original debt collector two weeks ago, who informed me that I DID NOT OWE the debt, then all of a sudden I now owe it or face being taken to court. These scammers are getting ballsy with the threats, and the amount of personal information they can buy from debt collectors. No point in confronting them or requesting a refund, they'll deny everything or just not answer the phone; seeing as how they called from a fake number to begin with.

  • Initial Complaint

    Date:05/01/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been Hounded my this company relentlessly about a venice hospital Fl - front december 2015 - it was paid in full and this company is saying that it is owed and they are coming to my work to serve me papers - they will not provide me any proof of the this owed debt -

  • Initial Complaint

    Date:03/15/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business reached out to me, posing at my student loan lender, stating that if I pay half of my balance my total will be totalled to $0.

    Customer Answer

    Date: 03/29/2024

    A representative from **** & Associates Group LLC conned me. They called and acted as if they were my student loan servicer -- offering for me to pay them $1,400 to be free and clear of my debt. After doing so and figuring out they were not associated with the ******************* they are no longer available, nor willing to refund me. 

Hart & Associates Group (Imposter) is NOT a BBB Accredited Business.

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