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Business Profile

Stump Grinding

Maynard's Stump Grinding And Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Stump Grinding.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/11/2024

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business took down trees on our property without our consent. Moreover, they destroyed our yard in the process, removed a security light, put debris in our yard (purposely) and left further debris everywhere in our side yard. They drove into our yard without our consent which we recognize as trespassing. We are seeking monetary compensation for damages so that we can repair our yard including grass and trees.

    Customer Answer

    Date: 11/13/2024

    The company responded to our frustrations and we would like to close this complaint. 

    Business Response

    Date: 11/13/2024

    It is our understanding that all issues have been resolved between us. I have spoke with them and we have came to a agreement between us. The work was completed on 11/12/24 and to the best of our knowledge this has been resolved. 

    Thank you 

    Customer Answer

    Date: 11/13/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ******** ********

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