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Business Profile

Travel Agency

Blue Star Cruises LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

About

This business has 1 alert

Important information

  • Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
  • Additional Info:
    BBB files indicate that this business has a pattern of complaints concerning misrepresentation by the business during sales and customers receiving robocalls. Complaints filed by consumers state that they signed up for what they thought was a free trip and later discovered additional fees that they would need to pay.

    BBB contacted the business in May 2017 about the pattern of complaints, but has not received a response at this time.
See all important business information

Business Details

BBB File Opened:
2/17/2016
Business Started:
10/14/2015
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
BSC
Bahama Cruise Promotions Department

Additional Contact Information

Principal Contacts
Mr. Carlos E Pena, Administrative Manager
Customer Contacts
Mr. Carlos E Pena, Administrative Manager
Additional Phone Numbers
Other Phone: (312) 340-0857
Other Phone: (800) 349-5359
Other Phone: (844) 889-2021
Other Phone: (800) 221-8200
Other Phone: (800) 237-3503
Other Phone: (844) 776-4580
Other Phone: (800) 672-8523

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of ST40194 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 12/9/2017.

Florida Department of Agriculture & Consumer Services

2005 Apalachee Pkwy

Tallahassee FL 32399

Additional Information

Business Categories
Travel Agency

Industry Tip

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