We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Security Systems Consultants

General Electric Home Security (Phony Business)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Systems Consultants.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/28/2025

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Someone or something claims name is ***** from General Electric Home Security calling hospital patient rooms trying to sell a product. A PATIENT in a HOSPITAL ************ NEEDS to get a reality check up. Please for everyone in hospitals everywhere. This obvious random dialing MUST. STOP !!!

  • Initial Complaint

    Date:11/15/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Robocalls continue to harass my by calling ***** times a day from invalid caller IDs. To both my Personal and Work phones. I have YET to talk to a real person and I hang up quickly before the recorded message ends.

  • Initial Complaint

    Date:02/09/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a GE Gas Range from **************** on 13 November 2023 and has been down since 20 January **** I ask for a return but failed. I talked Lowes Store Manager, and told me they dont accept return. I have to call GE Consumer Relation at ************ for an RA (Return Authorization). ** gave me the same answer, they told me they dont issue RA and I have to talk to ***** about returning the Oven. GE sent a technician to fixed the problem, but failed to fix the Oven, (Bake, Roast Air Fry). Oven is not working. The guy who was supposed to fix it made the problem worst. The technician from ******************************) replaced the mother board, but it did not work. He has to come back again to replace the defective parts, the 2nd time. I want my GE gas range replaced by a new one, I paid them $749.00 for this range and nobody wants to replace it It is defective. In a matter of less than 90 days it went down already. Its not worthy to keep the *** RANGE.

  • Initial Complaint

    Date:10/30/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a ******* stop working and I contacted ******************* of T and L Construction at 823am - He came to my house before 11am - He indicated he was able to fix it - and told me to order a Gasket - over $200, He charged me $150 and told me he correct the problem - defrosted the machine and replaced a piece. It was the next morning I called him and he picked up - I told him my freezer was still warm - food going bad. He said he would be to my home in 30mins - He never arrived. We texted several more times - i of which he told me he would give me back the money - I had paid using Cash App since he didn't accept another other form of payment. I contacted **** App to recoup my money and they have not been successful either. Another Tech came out that week and made it clear my freezer was dead and the prior person was not being truthful.

  • Initial Complaint

    Date:07/11/2023

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has Robo called me several times within 10 minutes even though I am on the Federal Do Not Call List. When I ask to be removed from their calling list they simply hang up and call back.

  • Initial Complaint

    Date:06/22/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has called me 20 times a day from different numbers. I asked them to stop calling me, and they continue to harass me. When I spoke to someone verbally guy told me o well we cant help that your number is being called and it was my issue not theirs. I am beyond tired of them calling me. I am waiting on doctors and I keep getting these false calls.

  • Initial Complaint

    Date:12/28/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business calls me constantly from difference numbers even after I told them to stop. "Hello this is chase from general electric home security can you here me okay' calls often come in several times a day constantly

  • Initial Complaint

    Date:10/25/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This so called company calls 5 to 6 times a day from different numbers each time and I know because I block the number every time. This is getting ridiculous. This time they called from a Tennessee spoofed number **************

General Electric Home Security (Phony Business) is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.